My card received a charge from PDF Guru that I didn’t authorize, how can I dispute it?

I made a one-time payment for a PDF Guru service on 28 November 2025 through their official website, clearly with the expectation that it was not a recurring subscription. However, on 05 December 2025, I noticed an unexpected deduction of KES 79.08 from my account that I did not consent to or author...

On November 19, I noticed an authorization charge of $45 made on my Ziraat Bank credit card by a company called “sa Support PDF Guru”, without my knowledge or approval. I did not sign up for any membership, did not use any services, and did not knowingly provide my card information to this company. ...

On November 20, 2025, at around 11:40 PM, I entered my card information on Pdfguru to make a $1 payment. However, I later saw that a total of $3 was withdrawn from my Yapı Kredi Bank card ending in 1279, without my approval. Instead of the single $1 payment I intended to make, three unauthorized cha...

On November 19, 2025, $49 was withdrawn from my QNB Finansbank account by Pdfguru without my knowledge or permission. Previously, I had only made a one-time payment of $1 to add text to a PDF. I never requested any subscription afterward. Despite this, Pdfguru started a subscription without my appro...

On November 11, I made a $1 to test the PDF Guru service. However, on November 18, I noticed a $50 charge on my card that was made without my knowledge or approval. I did not receive any notification or confirmation regarding this transaction. The payment was made from my iPhone through the website...

On March 23, 2025, I purchased the PDF Guru desktop program for a one-time use on Windows through the official website and paid $2. However, without any subscription approval or notification, I later discovered that high monthly charges had been withdrawn from my credit card. These transactions were...

Please see below all of the emails; I subscribed for the trial, and this is the second time PDF Guru has taken €49 from my card. Everything is attached, including my cancellations, proofs from my cards, the terms from their site, and the full email correspondence with their customer service robot te...

On November 10, I paid $2 on Pdfguru.com for a one-week access plan. However, just after midnight on November 17, an additional $50 was withdrawn from my account without my knowledge or approval. I received no notification or request for confirmation regarding this charge. I have not yet contacted ...

On November 16, 2025, at 6:51 AM, an unauthorized charge of $50 was withdrawn from my account by the PDF Guru website—despite the fact that I had only made a single one-time payment of $0.50 in the past and had never saved my card information. The card used ends in 1114. The email address linked to ...

On November 16, 2025, I purchased a basic package on Pdfguru, and my card information was saved during that transaction. After this, an additional $50 was charged to my card without my knowledge or approval. This charge was made completely without my consent. I contacted customer service, but I was...

On November 14, 2025, $51 was withdrawn from my Enpara Bank account by Pdfguru without my knowledge or approval. Previously, I had only purchased a one-week plan, and I never requested any subscription renewal or extension. Despite this, Pdfguru started a subscription without my consent and charged ...

On 05/11/2025, after using the trial version on the pdfguru website, a one-time charge of ₺2,099 was made to my credit card without any prior notice or my consent. The membership and payment terms were not clearly disclosed, and this amount was charged completely without my knowledge. In addition, t...

On October 17, 2025, I used the PDF Guru mobile app to perform a one-time PDF conversion, and a charge of $1.64 was made to my credit card for that transaction. However, when I reviewed my card activity today, I discovered that an unauthorized charge of $49.94 had been made, and a two-year subscript...

On September 20, 2025, and August 30, 2025, a total of $38 (two separate unauthorized charges) was withdrawn from my Ziraat Bank Bankkart Genç card by a website called PDF Guru, without my knowledge or consent. I have never signed up for this site, never used any of its services or trial versions, a...

I recently subscribed to PDF Guru for $1.59, but I’ve noticed that $79.99 has been deducted from my account without my consent. I did not authorize this charge, and I would like to cancel the subscription immediately. Please process a full refund for the $79.99 amount, as this charge was unexpected ...

Between September 23 and September 28, 2025, a total of $100 (two separate charges of $50 each) was withdrawn from my Garanti Bank card ending in 6014 for the PDF Guru service without my knowledge or consent. I had only previously made a one-time payment of $1 for a document conversion, and I have n...

On October 21, 2025, I made a $0.70 payment on the PDF Guru website via my computer for a one-time 7-day plan. I continued without creating a membership and only intended to use the service once. However, without any prior notice or authorization, on October 28, 2025, $50 was charged to my Enpara ca...

On October 28, 2025, I made a payment for a document translation as part of the PDF Guru membership package. However, shortly after that transaction, an additional unauthorized charge of $50 was made from my bank card without my knowledge or consent. I had no request or intention to purchase any add...

On October 20, 2025, I purchased a one-week trial membership through pdfgurum, and $1 was charged to my account for this transaction. However, after the trial period ended, on October 27, 2025, a high amount of $50 was withdrawn from my bank card in a single transaction without any prior notice or a...

Last year, I made a one-time payment of 59.00 TL on the PDF Guru website, and my card details were saved during that transaction. However, in October 2025, I discovered that 2,099 TL had been withdrawn from my credit card without my consent or any prior notification. I did not receive any email, SMS...

On October 2, 2025, a charge of ₺2,099 was made without my authorization on my Garanti Bank credit card through the PDF Guru website. I have only ever used the free plan and never started or approved any paid subscription. This transaction occurred completely without my knowledge or consent. I have...

On October 3, 2025, a ₺2,099 charge was made without my permission from my İş Bank debit card by an app called PDF Guru. Although I had used the app before, I never received any notice or approval request about such a payment being made. I am no longer using the app, and it is not even installed on ...

On September 30, 2025, ₺2,099 was charged to my card without my permission by the PDF Guru mobile app. This payment was taken for a subscription I never authorized or knowingly started. My transaction number is 228896, and I’ve since learned that other users have faced the same issue. As soon as I ...