My card received a charge from PDF Guru that I didn’t authorize, how can I dispute it?

When you receive a charge from PDF Guru that you did not authorize, it’s important to act quickly to stop future charges and recover your money.

Here are the recommended steps:

Cancel the subscription from your account on the official PDF Guru website, if you have access, and save the cancellation confirmation.

Send an email to [email protected] explaining that you did not authorize the charge. Include your name, associated email, payment method, and the date of the charge. Request an immediate refund.

If the charge came from a free trial converted into a subscription without clear notice, mention your right of withdrawal if you are in the EU (14 days from the start of the contract).

Keep all message history, responses, and proof to support your claim if you need to escalate it.

❗ Have a similar problem? Join others who’ve shared their stories and found solutions. File your complaint on Xolvie to bring attention to the issue.