When you receive a charge from PDF Guru that you did not authorize, it’s important to act quickly to stop future charges and recover your money.
Here are the recommended steps:
Cancel the subscription from your account on the official PDF Guru website, if you have access, and save the cancellation confirmation.
Send an email to [email protected] explaining that you did not authorize the charge. Include your name, associated email, payment method, and the date of the charge. Request an immediate refund.
If the charge came from a free trial converted into a subscription without clear notice, mention your right of withdrawal if you are in the EU (14 days from the start of the contract).
Keep all message history, responses, and proof to support your claim if you need to escalate it.
❗ Have a similar problem? Join others who’ve shared their stories and found solutions. File your complaint on Xolvie to bring attention to the issue.
Related Complaints
PDF Guru Auto-Renewal Charge Dispute and Refund Request
I recently discovered that Apdf Guru renewed my subscription through their website on 25 March 2026 and charged me $49 without my consent. I did not knowingly approve or authorize this renewal, and I was not clearly informed that the subscription would auto-renew at this price. I request that this u...
PDF Guru Renewal Without Authorization

I am writing regarding an unauthorized renewal of my PDF Guru plan through your website. On 16 April 2026, my subscription was renewed for a period of less than two weeks without my consent, and I was charged 49.99 USD for this renewal. This transaction appears under the receipt number 2dc284cc-064e...
PDF Guru Unauthorized Subscription Charge

I recently discovered that a subscription was created with PDF Guru under the email address kinga***[email protected] without my consent, and on 14.04.2026 ...
I Cannot Get Refund for Pdfguru Auto Renewal I Did Not Approve

I purchased a one-week subscription from the Pdfguru app, as I only intended to use the service for a short period. I did not give any consent or appr...
PDF Guru Refund Request - Unauthorized 49.99 Euro

I am writing to report an unauthorized charge made to my account in connection with a Pdfguru subscription taken directly via your website. On 11 April 2026, I noticed that 49.99 euros had been charged, even though I had only agreed to a one-time use for 0.99 euros. I only intended to make a single,...
Unauthorized Transaction From PDFGuru

I am writing regarding an unauthorized charge of 196.71 AED made by PDF Guru to my Payit by FAB account on 10 April 2026 at around 1:00 pm UAE time, related to a web subscription. I am based in Dubai, United Arab Emirates. On Friday, 3 April, I purchased what was clearly presented as a one-week acce...
Unauthorized $3.96 Monthly Charge From ThePDFGuru.com on Chase Credit Card

I have been charged by THEPDFGURU.COM, Dover, DE, on my Chase credit card every month with an amount of 3.96 USD, even though I never knowingly signed...
PDF Guru Unauthorized Charge On Chase Card

I am writing about an unauthorized charge of $49.99 from PDF Guru that appeared on my Chase credit account on March 20, 2026. I did not knowingly use this service, and once I saw it, I deleted it immediately, yet the charge was still made to my card. After noticing the charge, I tried to go into PDF...
PDF Guru Scam USD 50 Charged Without Any Notification

I registered for the PDFguru PDF editor trial on 13 March 2026, using the email address ambrish***@gmail.com from India. Today I was unexpectedly charged 50 USD on my credit card, even though I did not knowingly consent to a paid subscription, and I have not used their service beyond the initial tri...
PDF Guru Charges €40 Without Clear Consent for Annual Subscription

On March 16, 2026, I was charged €40 on the PDF Guru website for an annual plan linked to my account under the email address carlosrm****@gmail.com. At no point was it clearly communicated to me that this service required payment, and I did not intend to purchase or subscribe to an annual plan. For ...
PDF Guru Charges $49.99 Through PayPal After Unexpected Trial Subscription

I recently discovered that $49.99 was charged to my PayPal account on March 8, 2026, for a PDF Guru 1-week trial/subscription, listed under the descriptor *“PAYPAL APDFGURU UPOR.” The merchant is shown as Gurudocs Limited / PDF Guru. I did not intend to subscribe to this service and was not aware t...
Refund And Cancellation Of Unauthorised Deduction By PDF Guru

I purchased a one-time subscription for the PDF Guru PDF merger for $1 through their website. Despite clearly choosing a one-time purchase, today an amount of $49.99 has been reserved/charged on my account without my approval, which indicates that a recurring payment or different subscription has be...
PDF Guru Unauthorized Transaction - Refund Request
On 19 February 2026, I purchased a 7‑day subscription on the PDF Guru website for $1.40 AUD. I understood this to be a short, limited subscription that would end after 7 days, and I did not intend to continue with any longer or more expensive plan. However, after the 7‑day period ended, Pdfguru char...
PDF Guru Complaint And Refund Demand

Support Team, I am writing to formally dispute a charge of €49.99 that was taken from my account on 10/02/2026, which I did not authorize. I did not knowingly subscribe to any PDFGuru service and did not approve this payment. I never received any confirmation email indicating that I had agreed to or...
Why Did PDF Guru Charge My Card Without My Permission?

Today at 6:55 a.m., I noticed that a charge of approximately $52 USD was made without my knowledge or consent on my İş Bankası Maximum credit card by a company named PDF Guru. I did not start any subscription or give any approval related to this transaction. I have been harmed by this charge, as I ...
PDF Guru Overcharged My Card Without Approval
On January 6, 2026, I purchased a weekly subscription for approximately $1 USD through the website pdfguru.com, and this payment was made with my knowledge and consent. However, on January 13, 2026, an additional charge of approximately $50 USD was made without any notification or my approval from m...
PDF Guru Stored My Card Info and Charged Me Without Permission

On January 2, 2026, I purchased a weekly subscription from a website called Pdfguru solely to correct a single letter in my document. I used this service no more than two times. On January 8, 2026, a charge of approximately $1 USD was made to my Halkbank credit card. Then, on January 9, 2026, a seco...
PDF Guru Overcharged My Card After a Low-Cost Weekly Membership
On January 9, 2026, I noticed that, in addition to a one-week subscription fee of approximately $0 USD, a charge of approximately $52 USD was made without my knowledge or consent on my İş Bankası card, listed with the description pdfguru.com 8695. This charge was not clearly disclosed anywhere, and ...
PDF Guru Charged My Debit Card $52 Without Authorization

On January 6, 2026, at 12:06 p.m., I noticed that a charge of approximately $52 USD was made without my permission or approval on my Yapı Kredi debit card by an application called PDF Guru. I had used the app on my Android device only once, with a one-time payment, and I never requested or agreed to...
PDF Guru Must Refund Unauthorized Charge and Delete Card Data

On January 8, 2026, while using the PDF Guru service through a computer web browser, I noticed that a charge of approximately $50 USD was made to my credit card without my permission or approval. Although I had previously purchased a package from PDF Guru, I never gave consent for my card details to...
PDF Guru Made an Unapproved $50 Credit Card Charge

On December 25, 2025, I noticed that a charge of approximately $50 USD was made without my permission or approval on my credit card by PDF Guru. Although I had previously purchased a package from PDF Guru, I never consented to my card information being stored in their system. After this unauthorize...
PDF Guru Turned a $1 One-Time Payment Into a $43 Monthly Charge

In February, I made a one-time payment of approximately $1 USD on the website PDF Guru to convert a document, believing it was a single-use purchase. However, I later realized that approximately $43 USD was being charged to my card every month on the grounds that I had not canceled a membership. I b...
Support PDF Guru Turned a $1 Payment Into a $50 Unauthorized Charge

On December 22, I made a payment of approximately $1 USD for a service membership on a website called Support PDF Guru.com. However, on December 29, 2025, I noticed an additional charge of approximately $50 USD on my credit card statement that was made without my knowledge or consent. I did not appr...
Unauthorized PDF Guru Charge Complaint and Refund Request

On the evening of December 29, 2025, a charge of approximately $50 USD was made without my knowledge or consent on my Akbank Axess credit card ending ...
PDF Guru Charged My Card Months After I Deleted the App

While using the PDF Guru app, $1 was charged to my card on November 3. Because the app did not work properly, I deleted it shortly afterward. I was not clearly informed that any subscription had been started or that additional charges would be made in the future. Despite this, I later discovered th...