PDF Guru Automatic $49.99 Renewal Without Approval

My name is Richered J*** and I am writing regarding an unauthorized automatic renewal charge made by PDF Guru on my credit card. On 16.09.2026, my card was charged 49.99 USD by PDF Guru as an automatic renewal. I had previously used the service, but I did not consent to or authorize this renewal, nor was I clearly informed about any ongoing subscription or upcoming charge. I only became aware of this situation after seeing the transaction on my statement. I request a clear and detailed explanation of why this 49.99 USD renewal was processed without my explicit approval. I also kindly ask for this charge to be reversed and refunded to my card, and for any active subscription or automatic renewal linked to my email address (richard291***@gmail.com) to be cancelled. Additionally, I would like written confirmation that my subscription has been cancelled, that no further automatic charges will be made, and information on any steps I should take to ensure that my account and payment details remain secure. I expect this issue to be investigated and resolved as soon as possible and look forward to your response.