New Balance

I bought a pair of New Balance 408 white sneakers from the Boyner store at Temaworld Istanbul on April 4, 2025. Despite barely wearing them and taking good care of them, the shoes started to yellow in multiple areas within a short time. I returned to the store and submitted the product for inspectio...

I purchased a pair of New Balance sneakers from Sneaks Up, expecting high quality given the premium price. Unfortunately, the shoes began to come apart at the seams—literally. Within less than two months, the stitching on both sides ripped open at the exact same point, despite the fact that the shoe...

Dear New Balance Customer Service, I am writing to express my disappointment with a recent experience involving a pair of New Balance 9060 sneakers. From the very beginning, the shoes produced an unusual noise while walking—something I have never encountered with any other footwear. The sound became...

I bought a pair of New Balance 530 sneakers from the Sneaks Up store in Mall of Istanbul on July 9, 2024. Less than a year later, on June 10, 2025, I had to return them due to a tear in the mesh fabric of the right shoe. I take extremely good care of my shoes and always use them cautiously, so I was...

I purchased a pair of New Balance sneakers from SuperStep on October 13, 2024, for ₺7,999. Not long after, I noticed a tear forming on the right heel section of the shoe. This was extremely frustrating considering I had barely worn them. I am someone who rotates my footwear and takes very good care ...

On January 25, 2025, I bought the New Balance 990 sneakers from the Akmerkez New Balance store as a birthday gift for my wife. This is one of the most expensive models in their lineup, and due to the winter season, she barely had a chance to wear them—no more than 15 times. Despite such light and ca...

In May 2024, I purchased a pair of New Balance 9060 sneakers from the Akbatı New Balance store. These were not budget shoes—I paid a high price, expecting premium quality and durability. But in less than six months, the color of the shoes faded so badly that they now look worn out and unattractive. ...

I purchased the New Balance 408 model about a year ago and wore it actively for just 3 to 4 months. Wanting to take good care of it, I cleaned it exactly as recommended on New Balance’s official website—using a small brush and mild detergent (no washing machine involved). After drying, the shoes loo...

Hello. On February 23, 2025, I purchased the new season New Balance 9060 model from the İstinye Park store and paid a whopping ₺9,900. I’ve only worn them twice, and both times, the shoes caused an intense burning sensation, as if I were holding my feet over a stove. Even though they are not winter...

I purchased a New Balance 530 sneaker from the Istanbul Forum SuperStep store, expecting a premium experience from such a renowned brand. I paid ₺5,600, thinking I was investing in quality. But within just 4 months, the shoes looked completely worn out, as seen in the photos I’ve provided. Let’s ass...

I purchased a pair of New Balance 9060 black sneakers for my spouse about a year ago from the SuperStep online store, expecting high performance and durability for the price. However, our experience has been nothing short of disappointing. Despite being worn only 10–15 times and treated with extreme...

I purchased a pair of New Balance 530 sneakers and wore them no more than 10 times—and yet, the mesh fabric already tore. I was shocked to see such a defect on shoes that are marketed as durable. I never wore them in rough weather—no rain, no mud—and most of the time they were kept safely in their b...

I ordered a pair of New Balance 9060 sneakers from the brand’s official website, and the moment I opened the box, I immediately noticed that the two shoes were visibly different from each other. This isn’t even the first time it’s happened—it’s the second time I’ve received mismatched shoes from the...

At the end of April, I purchased a pair of New Balance R2002 sneakers, and after wearing them only twice—for a maximum of 7–8 hours total—I noticed cracks and splits forming on the toe box and side panels. What’s worse, I’ve owned the mesh version of this same model and used it extensively without e...

I’m extremely disappointed with the quality of the New Balance 530 sneakers I purchased for my daughter. Despite not being worn daily and used with care, the mesh fabric on the shoes began tearing within just a month. What’s worse, this is the second time I’ve encountered the exact same issue with t...

I purchased a pair of New Balance 530 sneakers in August, and although I expected the mesh material to be delicate, I’m still shocked at how quickly it deteriorated. Despite not wearing them at all during the winter months, the mesh sections on the shoes have already torn. In total, I’ve worn them f...

On November 11, 2024, I purchased a pair of New Balance men's casual shoes through Amazon.com. I chose this brand because I believed it offered reliable quality and long-lasting performance. Unfortunately, just six months later—despite not wearing the shoes daily—they’ve become severely deformed and...

I purchased a pair of black New Balance 327 sneakers on November 13, 2024. Within just 6 months, the color completely faded and the inner lining tore—even though I only wore them occasionally, not daily. I took great care of the shoes and followed all usage instructions properly. Despite this, the p...

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On October 13, 2024, I purchased a pair of New Balance sneakers from Sneaks Up, trusting the brand and the promised 2-year warranty. Unfortunately, within just 7 months, mesh tears appeared on both shoes—despite normal daily use and no engagement in any intensive sports. I sent the product in for in...

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I purchased a pair of New Balance 9060 sneakers from the official website in July 2024. Although I only wore them for about a month and a half—rotating them with other shoes throughout the week—the interior lining started to deform within just a few wears. As I continued to use them, the damage wors...

I purchased the New Balance 530, and before even reaching the one-year mark, the mesh part of the shoe started tearing apart. I submitted it under warranty (case number SUP832329) for inspection, only to receive a rejection without any clear justification. What’s even more frustrating is that many ...

I purchased the New Balance 9060 model from the brand’s official store in Orlando. At first, I was quite satisfied with the comfort and design. However, after a relatively short period of use, I noticed visible deformation in the structure of the shoes—something I did not expect from a premium-price...