Cancel My mSpy Subscription and Refund the $9 Charge

I recently purchased a daily mSpy subscription through my Apple account, which appeared as a 9.00 charge on Apple.com/bill. The app never worked properly; it kept loading endlessly and I was not even able to complete creating an account, yet my card was still charged. I have now discovered that this subscription seems to be set up as a daily charge of around 9 USD, and I am very concerned that my card balance could be drained day by day without my proper consent or any usable service in return. When I checked the Apple website, I could not find this transaction listed there, although it shows as a pending charge on my side. Since I could not find any clear way to contact mSpy support and I believe this situation is not transparent and feels like a scam, I am requesting an immediate full refund of the 9 USD already charged, the complete cancellation of any current or future mSpy subscription linked to my details, and confirmation that no further charges will be made to my card.