On April 11 at around 10:30 AM, I made a payment of approximately $1 to the application called mSpy for trial purposes. After this payment, an additional charge of approximately $25 was automatically withdrawn from my Ziraat Bank card without my knowledge or approval.
I noticed this unauthorized transaction when I received an SMS notification from my bank, and I immediately tried to cancel the process. However, so far the transaction has not been canceled and no refund has been issued. Even though I tried contacting both mSpy and my bank, I have still not been able to directly reach customer service or receive proper assistance.
I request that this unauthorized approximately $25 charge, which I never approved, be canceled immediately and refunded back to my card. I also demand that this unauthorized transaction be urgently investigated and that my financial inconvenience and frustration be resolved as soon as possible.
I am using the Mspy application on my Samsung S23 Ultra Android phone, and I recently discovered unauthorized charges made to my Ziraat Bank card without my knowledge or consent. On September 6, 2025, an amount of ₺928 was withdrawn. Previously, on June 5, 2025, two more charges of ₺605 and ₺39 wer...
On October 23, 2025, a $57 charge was made to my Ziraat Bank credit card through the Mspy application without my knowledge or consent. Previously, I had approved only a $1 transaction on the app, and I still have the confirmation message for that charge. However, I absolutely did not authorize or ap...
On the night of April 10, between approximately 11:00 PM and 11:30 PM, I purchased a one-day trial package from the application called mSpy, and approximately $1 was charged from my card for this transaction. However, at the same time, an additional charge of approximately $18 was automatically with...
On October 6 and 7, several unauthorized transactions were made from my Ziraat Bank account under the name “mspy,” totaling $1 and $9 on October 6, and $22 on October 7. These charges were made using the card information saved in my Google account, but I did not approve any of these transactions. I ...
On 12/17/2025, an accidental monthly subscription purchase was made through mSpy for an Android device, and approximately $79 was charged from my Ziraat Bank card. I never used the application and did not benefit from any service included in the subscription. As soon as I noticed the situation, I c...
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