I Want a Refund for Unauthorized mSpy Subscription Charges

April 11 1:48 PM13

On the night of April 10, between approximately 11:00 PM and 11:30 PM, I purchased a one-day trial package from the application called mSpy, and approximately $1 was charged from my card for this transaction. However, at the same time, an additional charge of approximately $18 was automatically withdrawn from my card without my knowledge or approval.

I never gave any consent for this additional amount, and furthermore, I was not even able to download or use the application. Despite being completely unable to benefit from the service after making the payment, this amount was still charged from my account, which has caused serious inconvenience and frustration. I can clearly see the transaction details through my bank notification records.

After experiencing this issue, I emailed the mSpy support team, but so far I have not received any response at all. I request that my membership be completely canceled and that the approximately $1 and $18 charged from my card be fully refunded to me as soon as possible.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

I Want a Full Refund for the Unauthorized mSpy Transaction

April 11 1:46 AM14

On April 10, a charge of approximately $54 was made from my personal credit card under the name mSpy. I never gave any a...

Mspy Double-Charged My Card and Blocked Access—Need Complete Refund

October 8, 2025 10:01 AM47

On September 17, I paid $1 for a one-day package on the official Mspy website using my credit card. However, immediately...

mSpy Customer Support Is Unreachable After Unauthorized Payment

April 11 12:17 PM12

On April 11 at around 10:30 AM, I made a payment of approximately $1 to the application called mSpy for trial purposes. ...

Mspy Refusing Refund After Billing Me for a Service I Never Used

October 25, 2025 10:33 PM57

On August 26, 2025, I purchased a one-day trial program from mspy using my email address a********@gmail.com**, paying $...

I Face Unauthorized Auto Charge After Mspy Trial Subscription

August 10, 2025 5:47 AM194

On August 3, I signed up for a trial membership on the Mspy website for just ₺1. However, on August 10, without my conse...