I have been using an mSpy for Android subscription since September 2025, purchased directly via your website www.mspy.com with the email address tehreemfatima****@gmail.com. For the last two months, I have been facing an issue with the auto‑renewal, which I want to cancel, but I have not been able to do so. Despite my attempts, I have not received any response from your customer support, and there is no clear way for me to cancel the auto‑renewal on my side. This situation has been ongoing for about two months and is causing serious inconvenience, as I do not wish to continue the subscription. I kindly request the immediate cancellation of the auto‑renewal on my mSpy for Android subscription associated with the email address tehreemfatima****@gmail.com and written confirmation that no further charges will be made.
I originally downloaded the Mspy app for one month of use and started a subscription. The first payment of ₺672.43 was processed correctly. However, even though I repeatedly requested to cancel my subscription via email, Mspy has continued charging my Yapı Kredi card without my consent. On September...
I purchased an MSPY membership on [purchase date not provided] by paying $[amount not specified] to monitor my child’s phone usage. Unfortunately, from the very beginning, I was unable to use the application. The service did not work as promised, and I encountered constant technical issues. Since t...
I purchased a subscription through Mspy. However, I noticed from my statements that on September 6, 2025, $22 was withdrawn from my account without my knowledge or consent. I completed the subscription process using my email address a************@gmail.com**. I tried to reach Mspy customer service b...
I’ve been trying to cancel my Mspy subscription, but it seems impossible to do so. Despite all my attempts, the subscription is still active, and worse—they keep charging my credit card without my consent. If I hadn’t manually disabled automatic online payments through my bank, they would probably s...
On October 27, 2025, I purchased a one-day trial package of the Mspy app on my Android device (Realme 10). However, without my knowledge or consent, $23 was charged to my credit card for a one-month package. I contacted Mspy customer service to cancel the subscription and request a refund, but no re...
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