My mSpy subscription was automatically renewed with unresponsive support; how can I quickly get mSpy to address it?

On November 30, 2025, an unauthorized charge of $14 was made to my bank card with the description “Secure App mspy.” I am not actively using the iOS monitoring app, yet this charge was still taken from my account, which has caused me significant inconvenience. After the transaction, my bank informe...

Through the Mspy website, I purchased a one-time package for $1 on my iPhone after a one-day trial. However, without my knowledge or consent, $23 was charged to my credit card last night and a monthly subscription was started. I was never shown any notice or confirmation screen stating that the sub...

I purchased a ₺38 one-day package on the Msyp platform, expecting only a limited trial. However, later that night, without my knowledge or consent, ₺727 was charged to my credit card under the name “Yrmdtn. Pro.” The email address I used during this process is b***********@gmail.com**, and the last ...

I originally downloaded the Mspy app for one month of use and started a subscription. The first payment of ₺672.43 was processed correctly. However, even though I repeatedly requested to cancel my subscription via email, Mspy has continued charging my Yapı Kredi card without my consent. On September...

On August 3, I signed up for a trial membership on the Mspy website for just ₺1. However, on August 10, without my consent or prior notice, ₺603 was automatically withdrawn from my bank card. I never intended to continue with a paid subscription, and the application provided me with absolutely no be...

I purchased an MSPY membership on [purchase date not provided] by paying $[amount not specified] to monitor my child’s phone usage. Unfortunately, from the very beginning, I was unable to use the application. The service did not work as promised, and I encountered constant technical issues. Since t...

I’ve been using mSpy for quite a while without any major issues—until now. Yesterday, when I logged into the app, a pop-up appeared stating “new features have been added—click to continue.” I chose “Close” because I didn’t want to proceed. Right after dismissing the message, I received a text alert...

Last month, I installed Mspy for just one day to test it. At no point during the process was I informed that I was being subscribed to a recurring payment or premium plan. Yet today, I was shocked to discover that ₺928 was withdrawn from my bank account without my permission. I’ve been trying to re...

I wanted to try the Mspy phone monitoring app and purchased what was supposed to be a 1-day trial. But instead of charging the expected amount, they withdrew far more money from my account—without any clear notice or consent. I never agreed to the amount they took. What’s worse is that I couldn’t e...

I’m very frustrated with MSPY. They withdrew money from my card without any notice or authorization. I never received a payment confirmation, an invoice, or even a simple email notification. I only found out when I checked my bank balance and saw the unauthorized charge. I immediately tried to reac...

I’ve been trying to reactivate my Mspy subscription for about 10 days now, but my numerous emails have gone unanswered. While using the service, I faced constant issues, which led me to temporarily suspend my subscription. I’ve tried reaching out multiple times to get it reactivated, but there’s bee...

Mspy is a huge fraud. The subscription is automatically set to renew, and the credit card is charged automatically. Nonsense team. Nobody responds to any requests. The money is charged two days before it expires. Even though the subscription cancellation was sent before it expired. No response from ...

The company is a scammer; they stated on the checkout page that if you are not satisfied with the purchase, you will get a refund within 14 days. Although I have sent many emails and tickets, they send nonsense emails that have nothing to do with the issue of a refund, such as "Let's give this appli...

This company called Mspy is not what they say they are. I bought a subscription from them about 3 months ago and I thought everything was fine. But then I got an email saying that my subscription wouldn't renew automatically. So I thought I was all set. But then I found out that they took money from...