mSpy parental tracking app doesn't work properly, how can I easily fix it?
28 Display
3 Complaints 28
Xolvie Resolution Specialist November 15, 2024 8:51 am
First, make sure that the mSpy parental tracking app was installed correctly on the target device. If it wasn't, missed steps or permissions could make it less useful. Make sure that all the necessary rights are given, such as access to location, contacts, and storage.
Next, make sure that the target gadget meets mSpy's requirements for compatibility. Check mSpy's website for the most up-to-date system needs. Problems can arise with old operating systems or devices that aren't compatible.
It might also help to restart the app. Clear the app's cache, and then turn both devices back on to make the link work again. This can sometimes fix small bugs.
If the problems persist, email [email protected] or call customer support using the phone number provided at [mSpy's contact page](https://www.mspy.com/contact-us.html).
If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.
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