mSpy’s customer service has been unresponsive, how can I quickly reach them for support?

On November 12, 2025, an unauthorized withdrawal of $32 was made from my card without my knowledge or consent. I am using the mSpy Premium package, and I did not receive any notification regarding this transaction. There is also no customer service channel I can reach for support. This situation has...

Even though I never installed the MSPY app, MSPY charged my credit card four times, totaling $71, and has not refunded any of the withdrawals. I emailed them multiple times, but it was useless. In their last email, they only stated that no further charges would be made. When I asked what would happe...

I wanted to cancel my Mspy Family Package subscription today, but I have not been able to reach customer service. Even though I contacted them by email, I have not received any response. I want to cancel my subscription smoothly and receive proper support during this process. I kindly request assist...

The service is nothing like advertised, and support is useless. MSPY saved my card details and, even after I cancelled my subscription, they made an unauthorized charge without my permission and refused to issue a refund. You can’t remove your card details, and to delete your account they demand a c...

On June 8, 2025, I purchased the MSPY parental control service’s 3-month plan for ₺1205.71. Unfortunately, the service turned out to be completely misleading and did not meet our needs. The features promised on the website were not accessible without paying an additional subscription fee for the pho...

I purchased an MSPY membership on [purchase date not provided] by paying $[amount not specified] to monitor my child’s phone usage. Unfortunately, from the very beginning, I was unable to use the application. The service did not work as promised, and I encountered constant technical issues. Since t...

I purchased the MSPY monitoring service on [purchase date not provided] by paying a significant amount. My main purpose was to monitor WhatsApp activities as advertised. However, since activating the service, I have been facing a constant 422 error whenever I try to access WhatsApp tracking. Despit...

I signed up for a one-day trial, and suddenly, a barrage of expensive programs popped up. Despite repeatedly trying to hit "cancel," I somehow ended up purchasing a completely irrelevant program. They've designed their system so deceptively that you practically buy their apps even when you don't wan...

I recently purchased a new subscription for Mspy, expecting a top-rated monitoring app. However, nothing is working properly—location tracking is inaccurate, calls and messages are not updating, and the app is not functioning as advertised. I chose Mspy based on its high ratings, but I regret my de...

I'm quite disappointed with the MySpy parental tracking app. After buying the service, I discovered that nothing worked as claimed. Instead of correcting the difficulties, the software invites you to purchase a separate, more expensive service called "My Assistant" to fix them. This seems like an in...

I’ve been trying to reactivate my Mspy subscription for about 10 days now, but my numerous emails have gone unanswered. While using the service, I faced constant issues, which led me to temporarily suspend my subscription. I’ve tried reaching out multiple times to get it reactivated, but there’s bee...

Mspy is a huge fraud. The subscription is automatically set to renew, and the credit card is charged automatically. Nonsense team. Nobody responds to any requests. The money is charged two days before it expires. Even though the subscription cancellation was sent before it expired. No response from ...

I bought the spy program called Mspy for $39.99 per month on 27 05 2023. No one was interested in saying welcome or let us help, no message or link came. I tried for 2 hours myself, I could not reach customer service and 24/7 service and none of your other phones, so I could not install and activate...