Holafly has let down a lot. Though I purchased an eSIM hoping for a seamless experience, no matter what I tried I cannot get it to function. Their chatbot was utterly unhelpful, responding generally in pointless manner. When I at last got to an actual person, they were unable to resolve the problem either. Angry, I requested a refund; they reassured me I would get one. But here I am, twelve days later, and instead giving my money back they are presenting me a credit note—something I never approved of. When a firm promises something and then breaks that commitment, it can be rather annoying. Should you be considering using Holafly, I would exercise great caution. My experience suggests that getting help—or your money back—is difficult.
I really suggest against buying an eSIM from Holafly. Expecting consistent connectivity, I got one for my vacation but it was only a headache from start to finish. No matter how many times I tried to set it up, the eSIM never worked—it showed an error all the time. I was totally shut off for the fir...
I purchased an eSIM from Holafly.com, successfully installed the application, and followed all activation steps. However, the network never connected — I had no signal at all. I contacted Holafly’s technical support, and while they did provide assistance, the issue remained unresolved. I then reque...
I purchased an eSIM product from Holafly for my vacation in Cyprus, but the eSIM never successfully installed on my phone. As a result, I couldn’t use the service at all. During the purchase process, the company promised a refund if the product couldn’t be used. However, when I contacted them afterw...
I purchased an eSIM from Holafly for my trip to Spain, expecting seamless internet access during my stay. However, the eSIM never worked—not even once. I followed all the setup instructions carefully, but I couldn’t connect to any network. I attempted to delete and reinstall the eSIM, hoping that mi...
I purchased a Holafly eSIM that was supposed to work across all of Europe, but the internet never worked in the area I was traveling. I immediately contacted Holafly support through WhatsApp. While they attempted multiple troubleshooting steps to restore the connection, nothing helped. The eSIM simp...
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