After being involved in an accident in Trabzon, I had my 2024 Chery Omoda 5 Pro towed to the Trabzon A** Y***** Chery authorized dealership** on December 29, 2025. My vehicle has now been sitting at the service center for 27 days, with no repairs carried out, and the required parts still have not be...
I am experiencing a wireless CarPlay issue in my Chery Tiggo 7 Pro Avangarde when using my iPhone 17 Pro Max. I purchased the phone about one month ago, and since then, wireless CarPlay has not connected at all—only wired CarPlay works properly. In the same vehicle, older iPhone models connect wirel...
In April 2024, I purchased my Chery Tiggo 7 Avangarde package brand new from the Istanbul Ace Auto dealership. Since the day I bought the vehicle, the CarPlay connection has not worked properly. At first, CarPlay would connect only once every three drives, and most of the time it would not connect u...
My 2023 Chery Tiggo 8 Pro Excellent has paint blistering caused by rust on the tailgate, right exterior mirror, left exterior mirror, and left side mirror housing. When I noticed the issue during the summer, I contacted the service manager at Düzce Kervan Chery dealership and sent photos. Because I ...
On 31.12.2025, I left my Chery Omoda 5 vehicle at Bursa Gönye Otomotiv Yalova Yolu service for repair. When I delivered the vehicle, I was informed that there was an inventory count in the spare parts warehouse, that this process would last until the 5th, and taking all this into account, my vehicle...
I purchased a Chery Tiggo 7 Pro from İstanbul Aceavto bayii, and since the first day I bought the vehicle, I have been experiencing a loosening problem in the leather upholstery of the seats. The loosening that initially started in the driver’s seat appeared shortly after I started using the car, an...
I purchased a Chery Tiggo 7 Pro Excellent 2024 from Istanbul Ace Avto dealer in July 2024 and I have been experiencing several software-related problems from the very first day. Despite one software update at the authorized service, these issues still continue and seriously affect my satisfaction an...
I took my Chery Tiggo 8 Pro 1.6 TDGI vehicle to Chery Van Berk authorized service in Van today for its 10,000 km maintenance. At the service, I was told that the engine of my vehicle was out of warranty and that my warranty right was terminated on the grounds that I exceeded the maintenance period b...
I am the owner of a 2023 model Chery Tiggo 8 Pro Excellent with license plate 34 GRS 0** and chassis number LVTDB21B8PD170471. I am reporting a serious engine failure and the incorrect and incomplete guidance I received from Chery authorized services Atmo and Tan Oto, which caused my vehicle to be c...
I experienced a color distortion in the “Omoda” logo light projected onto the ground from the underside of the mirrors on my Chery Omoda 5. Normally, this lighting appears white on both sides, but the right side started turning purple. Some time after this issue appeared, my wife accidentally scrape...
I am the owner of a Chery Omada 5 Excellent, and on December 7, 2025, while driving on the Izmir–Torbalı highway in Izmir, Turkey, the sunroof glass of my vehicle suddenly shattered. The weather was clear, my speed was around 130 km/h as appropriate for highway conditions, and there were no vehicles...
I purchased my Chery Tiggo 8 Pro from Chery in November 2023 and I have been experiencing a transmission problem since the first day I bought the vehicle. The auto‑hold leaves the vehicle at 1800 rpm and because of this the car takes off by jumping forward. I reported this situation to the service, ...
When I took my car, which I bought from Chery Turkey, to the authorized service center for its 5,000 km service, I complained about a creaking noise coming from my driver's seat. The service team was very helpful, tightening the screws and lubricating the driver's seat, and returning my car. Upon re...
On Thursday, October 30, I called the Konya Atsanlar Chery dealership about the Tiggo 7 Pro Max. While every other dealership I contacted said that November stock and prices were not yet available, this one claimed they had received seven vehicles, all of which were sold before arrival. They later c...
"They took my vehicle by sending a replacement car, repaired it, and brought it back. I thank the brand for their attention."
"Hello, With the support of Chery customer service, changes were made regarding the multimedia. Thanks to their support, we were able to resolve this process in a healthy way. In addition to thanking everyone who called from Chery customer service, I would especially like to thank Ms. Funda for her particular attention to the issue. I have my wedding this week, and since the car’s camera was not working, I was planning to rent a car. Thanks to Ms. Funda and the Chery team, I no longer need to do that. I thank them again. I hope we do not encounter the same problems again. Thank you."
I purchased my Chery Omoda 5 about 15 months ago, and since day one I have been experiencing continuous issues with the multimedia system. In particul...
I have not been able to use my Chery Tiggo 8 Pro Max since April due to an air conditioning failure. The AC does not perform its cooling function. The problem first appeared in April, and I took the car twice to the authorized service center in Uşak. The second time, they told me the issue had been ...
I own a 2024 Chery Tiggo 8 Pro, and since the day I bought it, there has been a constant noise coming from the rear brakes. When I first noticed the issue, I took the car to the authorized Chery Kaya service center. They only sprayed the brake pads and sent me on my way, but the problem continued. A...
I have been experiencing a serious issue with my Chery Tiggo 8 Pro for about 3 weeks, and it has been getting worse over time. The radio does not work, the screen completely shuts off, and the speedometer and gear indicator get stuck. These problems keep recurring and are severely affecting the usab...
"Thank you"
"They were highly attentive and interested in the matter, they sincerely wanted to help and did so. I thank them for their sincere approach."
I have been experiencing serious problems with the keyless entry and range on my Chery Pro Max 8 since May 2025. Unlike my older cars, where the doors...
I own a 2024 Chery Tiggo 8 Pro Max, and despite the car not even being one year old, the front headlights have developed serious cracks and deformations. This issue is clearly the result of a manufacturing defect. However, the authorized Adana Tekbaş service center stated, without providing any just...
I have been driving my Chery Tiggo 8 Pro for 6 months, and today in Ankara, while driving, the panoramic sunroof suddenly exploded without any external impact. This incident not only put my safety at serious risk but also caused significant stress and inconvenience. After the event, I immediately c...
