I bought an international eSIM data plan from Holafly for my recent vacation abroad. I followed all the setup instructions exactly and installed the eSIM properly on my phone. However, the internet either didn’t connect at all or briefly showed LTE for a few seconds before dropping again. I needed a reliable internet connection during my trip, and this issue caused me significant inconvenience and stress.
I reached out to Holafly’s customer support hoping for help. Their only advice was to “delete the eSIM and restart the phone.” That didn’t solve anything. When I messaged them again for further help, I received no response. I tried contacting two different support agents—neither of them replied.
Since the service never worked, I requested a refund. But even that request has been ignored. I paid for a product that failed entirely and received zero support in return. This lack of accountability is unacceptable. I demand a full refund and immediate action from Holafly to make this right.
I purchased an eSIM from Holafly for my trip to Spain, expecting seamless internet access during my stay. However, the eSIM never worked—not even once. I followed all the setup instructions carefully, but I couldn’t connect to any network. I attempted to delete and reinstall the eSIM, hoping that mi...
I purchased an eSIM from Holafly.com, successfully installed the application, and followed all activation steps. However, the network never connected — I had no signal at all. I contacted Holafly’s technical support, and while they did provide assistance, the issue remained unresolved. I then reque...
I purchased a Holafly eSIM that was supposed to work across all of Europe, but the internet never worked in the area I was traveling. I immediately contacted Holafly support through WhatsApp. While they attempted multiple troubleshooting steps to restore the connection, nothing helped. The eSIM simp...
I purchased a Türkiye eSIM from Holafly, order ID 3228, for a 20 GB plan with a payment of 45.00 ₺ using Visa ending in 8377. I followed all installation instructions, including scanning the QR code and entering the SM-DP+ address and activation code manually. Despite this, the eSIM never activated,...
I really suggest against buying an eSIM from Holafly. Expecting consistent connectivity, I got one for my vacation but it was only a headache from start to finish. No matter how many times I tried to set it up, the eSIM never worked—it showed an error all the time. I was totally shut off for the fir...
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