Hellcase took forever and undervalued my skin prize, how can I get fair value back?

If Hellcase took forever and undervalued your skin prize and you want fair value back;

Contact Hellcase support with a clear escalation;

• State that your case was processed slowly and the item was valued below fair market value
• Provide the case ID, skin/item name(s), date you submitted them, and screenshots of the offered value and market listings at the time
• Attach proof of market value from third-party sites showing what similar skins were selling for around that time
• Include any correspondence with Hellcase support about the issue

Ask them to;

• Explain why the valuation was low compared to market prices
• Re-evaluate your skins and offer a fair market value payout
• Compensate for the delay if the long processing time caused you to miss better prices
• Provide written confirmation of any updated valuation and payout

If support does not reply or refuses to adjust, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.