QNB Finansbank Refuses Dispute for $649 Pending Hellcase Transaction
On May 25, 2026, I performed a transaction related to the website Hellcase through QNB Finansbank mobile banking, and $649 was withdrawn from my account. I later realized that I was misled while attempting to purchase a product, even though this amount was still showing under the pending transactions section.
As soon as I realized the situation, I contacted your bank to request the cancellation of the transaction and the recovery of these funds. However, I was told that because I entered the password myself, the cancellation was rejected and nothing could be done.
I believe I was clearly victimized and misled in this transaction. I demand that QNB Finansbank thoroughly investigate this transaction, cancel the payment of $649, and resolve the hardship I have experienced.
