I waited 6 weeks for my Global Blue VAT refund and still see nothing, what should I do next?

If you waited 6 weeks for your Global Blue VAT refund and still received nothing;

Check your refund status first;

• Go to Global Blue → Track Refund
• Enter your refund reference number
• Note:
– Refund amount
– Status (Processed / Pending / On Hold)
– Refund method (card / bank / cash)
• Screenshot the status page

Confirm customs validation;

• Make sure your Tax Free form was properly stamped or digitally validated
• Refunds won’t process without customs approval
• If unsure, contact the departure airport customs office

Check your email (including Spam);

• Search for:
– “Refund processed”
– “Additional information required”
– “Bank details request”
• Respond immediately if documents were requested

Contact Global Blue Support;

• Explain you’ve waited 6 weeks with no refund
• Provide:
– Refund reference number
– Purchase country/date
– Amount
– Screenshots

• Ask them to:
– Confirm if the refund was issued
– Provide the exact processing date
– Give a clear payout timeline

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.