MG

I purchased my MG HS, a 2024 model vehicle, in 2023. About three months after purchasing the car, the interior leather trim on all doors except the driver’s seat began to bubble and later tear. Even though this issue occurred while the vehicle was still under warranty, and it is clear that this prob...

I purchased an MG HS, and within only 6 months and 4,000 km of use, I experienced a transmission failure twice, and the problem repeated. Despite this serious malfunction, the authorized service did not show sufficient care, and the company did not stand behind the vehicle. On the third occurrence, ...

I submitted a warranty claim about 1.5 months ago because the rear LED tail light of my MG4 Luxury model vehicle had a crack. The warranty department approved the replacement, and I also learned—only after calling myself—that the part had arrived. Although Mr. B*** from the warranty unit confirmed t...

My 2023 MG ZS 1.0 Luxury Plus has been experiencing certain problems. When I took the vehicle in for maintenance, I explained these issues to the service center, and they told me everything had been fixed. We had no problems for a while, but after about a month and a half, the spark plugs were repla...

I noticed that the right headlight of my MG HS was not working, so I went to the authorized service center on 28.10.2025. I was told that the issue had been submitted under warranty, but since that day I haven’t received any update. Each time I contact the service center, I’m only told, “We’re wait...

We needed to take our MG vehicle to the service center, but the service location you directed us to is an absolute disaster. It’s set up outside the city, right at the exit of a tunnel and on top of a bridge where trucks pass by at full speed — a truly dangerous place. There are no signs, no directi...

My 2024 MG ZS Luxury Plus is currently at 19,000 km and is under maintenance at the authorized service center Samsun Asal Otomotiv. Four days ago, while driving, I noticed a constant whistling (squealing) sound — it stops when I apply the brakes. When my vehicle was at 11,300 km, I had brought it in...

For about two months, coolant has been leaking from the water reservoir in the engine of my MG HS. I took the vehicle to the authorized MG service center in Diyarbakır. The service team said the part needed to be replaced, but it has not been supplied for more than a month. During this period, I was...

I received my brand-new MG New HS on April 12, and from the very first day I have been experiencing a pulling issue. The car shifts into the next lane in about four seconds at 90 km/h, and the problem becomes even more noticeable at higher speeds. The issue is constant and seriously affects my drivi...

I own a 2023 MG HS Luxury (registered in 2024). All services have been carried out at authorized MG service centers. However, around 65,000 km a serious noise started to come from the engine area. On 16.08.2025, I contacted roadside assistance and the next day took my car to Doğan Trend Basın Ekspre...

My MG HS model vehicle, which I bought from Maslak Çiftkurtlar dealer on 30.12.2023, did not work on 14.01.2024 and I took it to the service. It could not be determined what the malfunction was in the service. Since that date, the same problem has been constantly experienced in my vehicle; the vehic...

I’ve been driving an MG4 Luxury for a year now, and I was told at the time of purchase that the iSmart app would be activated within a month. It’s been over a year, and the app is still unusable. In May, I booked an appointment through their website to have the T-Box device installed, which is requi...

Dear MG Turkey, I scheduled a vehicle oil maintenance appointment through your official website for 10.09.2025. I later learned that the appointment needed to be confirmed, which was not clearly communicated during the booking process. After waiting for 5 business days, I contacted customer service ...

I bought a rubber mat set for my MG ehs vehicle from Doğan Trend Otomobilite MG Basın Ekspres Authorized Service, paying more than twice the price just to make it original and fit my vehicle, I had to buy it without trying it on because I was in a bit of a hurry. Afterwards, I saw that instead of fi...

I purchased an MG4 electric vehicle from an official dealer in December 2023, and soon after, I noticed moisture buildup in the left headlight. When I reported the issue, I was told it was temporary and normal, so I didn’t worry too much. However, by the time my vehicle was due for maintenance, the...

I purchased an MG ZS 1.5 VTI on May 23, 2023, and it has only 3,600 km on it. Despite having its first maintenance at an authorized service center, my car has now developed a serious issue. For the past three days (March 17-19, 2025), every time I shift into reverse, the engine stalls, and I get mu...

I purchased my MG ZS EV electric vehicle (VIN: LSJW74093PZ****) from Coşkunlar Otomotiv in Bodrum/Muğla on December 29, 2023. Less than a year later, I noticed rust spots forming on the chrome trim of both rear windows. When I took my car in for its annual service, I requested a replacement under wa...

I deeply regret buying my 2024 MG vehicle! During the 15,000 km maintenance, an update was performed, and a part burned out in the process. As a result, my car was kept at the service center for several weeks without any resolution. When I finally got it back, the engine warning light started turnin...

I purchased my MG4 Luxury in 2024, and at the time of purchase, I was told that the iSmart remote connection feature would be available within the same year. However, it is now 2025, and the promised functionality is still missing. When I asked MG service centers about the iSmart update, no one had...

I took my MG HS to the Maslak authorized service center due to a battery charging issue. Initially, they charged the battery and told me to monitor it, suggesting a detailed inspection later if the problem persisted. When the issue continued, I scheduled another appointment, and my car was kept in s...

I bought a 2023 MG HS, and at just 14,000 km, I took it in for its first service. When the service team checked the oil dipstick, there was not a single gram of oil left! Now, they have started an investigation, and I have to go back every month for oil level checks. Meanwhile, independent mechanics...

I bought a brand-new MG ZS in November 2023, expecting reliability. Yet, within the first year, I started experiencing serious transmission issues. The car had to be towed to the service center, where they claimed to have fixed it. Soon after, I noticed it leaking oil, and when I checked the dipstic...

From MG’s official website to the user manual and even the sales consultants at dealerships, I was assured that my vehicle has a lane-keeping system. However, despite it being displayed on the screen, it does not function in the car. I purchased this vehicle expecting a working lane-keeping assist,...