The electronic power liftgate on my 2023 MG HS SUV previously made an audible warning sound whenever it opened or closed.... However, approximately two days ago, the warning chime suddenly stopped working. There is no sound when I operate the liftgate with the key fob, the exterior button while standin
On July 16, 2026, I took my MG HS Luxury to the MG Herter authorized service center in Ankara for its 45,000-kilometer s...cheduled maintenance. In addition to the routine fluid service, I reported several issues with the vehicle. I explained that the steering wheel remained 3 to 5 degrees turned to th
In April 2025, I purchased a new 2024 MG HS gasoline SUV from the MG dealership in Sakarya. From the very first day of o...wnership, I had to return to the authorized service center multiple times because of repeated false alerts from both the front and rear parking sensors. I left my vehicle at the Sa
I own a 2023 MG ZS EV, and the vehicle's software has not been updated for nearly three years. Since electric vehicles a...re designed to function as smart, software-driven products that continuously improve over time, I have been unable to benefit from many of the features that should evolve through s
I purchased a 2023 MG ZS 1.0 Luxury Plus in 2023. On the night of July 22, 2026, my vehicle suddenly failed to start wit...hout displaying any warning lights or error messages. I immediately contacted MG Roadside Assistance, and my car was towed to the authorized V*** Oto** service center in Çorlu. I s
I own a 2023 MG4 Luxury, and after MG replaced the vehicle's original software with the iSmart system, I lost access to ...one of the most important features of my electric vehicle. Before the update, I could easily set the battery charging limit directly from the vehicle's infotainment system. Now, my
On July 17, 2026, my **MG HS (license plate 06 ) suddenly became inoperable because it could no longer recognize the key.... I contacted MG Roadside Assistance, and my vehicle was towed to the MG Authorized Service Center in Ankara for diagnosis and repair. After inspecting the vehicle, the service ad
I own an MG4 Luxury, and the iSmart connected vehicle service, which was included with the vehicle and played a signific...ant role in my purchasing decision, has been unavailable since July 13, 2026, without any prior notice or explanation. As a result, I have completely lost access to essential featu
I own a 2023 MG ZS, and the vehicle's infotainment display has developed a black screen issue that prevents me from usin...g both the climate control system and the multimedia functions. Because the screen is no longer functioning properly, I have lost access to essential vehicle features, making the c
On 03/17/2026, I purchased an MG ZS Hybrid+ from the Denizli Coşkunlar dealership. However, before even completing one f...ull month of ownership, I have already started experiencing serious disappointment due to several equipment shortcomings, especially when comparing the vehicle to my previous car,
I have owned my MG4 since October 2024, and under an official recall process, the vehicle’s T-Box device is required to ...be replaced. However, despite applying to the authorized MG service center in Konya four separate times since March 2025 for this procedure, I have been turned away every single ti
While driving my MG ZS, the vehicle suddenly displays all warning lights on the dashboard, stops responding to the accel...erator, and becomes unable to move. I took the vehicle to Konya Motorcu authorized service several times regarding this dangerous issue, but each time they claimed they could not p
When my 2023 MG ZS EV was about two years old, I discovered approximately ten days ago that the charging port door would... not open when I tried to plug the car in for charging one morning. I immediately contacted roadside assistance and asked whether there was any practical emergency method to open
On March 18, 2026, I purchased a brand-new 2025 MG ZS Hybrid Plus from the MG dealership in Antalya. However, the i-Smar...t (smart connectivity) application, which was promoted as an important technological comfort feature of the vehicle, has never worked since the day I took delivery of the car. Eve
I purchased my MG HS, a 2024 model vehicle, in 2023. About three months after purchasing the car, the interior leather t...rim on all doors except the driver’s seat began to bubble and later tear. Even though this issue occurred while the vehicle was still under warranty, and it is clear that this prob
I purchased an MG HS, and within only 6 months and 4,000 km of use, I experienced a transmission failure twice, and the ...problem repeated. Despite this serious malfunction, the authorized service did not show sufficient care, and the company did not stand behind the vehicle. On the third occurrence,
"Thank you"
My 2024 MG ZS Luxury Plus is currently at 19,000 km and is under maintenance at the authorized service center Samsun Asa...l Otomotiv. Four days ago, while driving, I noticed a constant whistling (squealing) sound — it stops when I apply the brakes. When my vehicle was at 11,300 km, I had brought it in
For about two months, coolant has been leaking from the water reservoir in the engine of my MG HS. I took the vehicle to... the authorized MG service center in Diyarbakır. The service team said the part needed to be replaced, but it has not been supplied for more than a month. During this period, I was
I received my brand-new MG New HS on April 12, and from the very first day I have been experiencing a pulling issue. The... car shifts into the next lane in about four seconds at 90 km/h, and the problem becomes even more noticeable at higher speeds. The issue is constant and seriously affects my drivi
I own a 2023 MG HS Luxury (registered in 2024). All services have been carried out at authorized MG service centers. How...ever, around 65,000 km a serious noise started to come from the engine area. On 16.08.2025, I contacted roadside assistance and the next day took my car to Doğan Trend Basın Ekspre
My MG HS model vehicle, which I bought from Maslak Çiftkurtlar dealer on 30.12.2023, did not work on 14.01.2024 and I to...ok it to the service. It could not be determined what the malfunction was in the service. Since that date, the same problem has been constantly experienced in my vehicle; the vehic
I’ve been driving an MG4 Luxury for a year now, and I was told at the time of purchase that the iSmart app would be acti...vated within a month. It’s been over a year, and the app is still unusable. In May, I booked an appointment through their website to have the T-Box device installed, which is requi
Dear MG Turkey, I scheduled a vehicle oil maintenance appointment through your official website for 10.09.2025. I later ...learned that the appointment needed to be confirmed, which was not clearly communicated during the booking process. After waiting for 5 business days, I contacted customer service
