On November 23, 2024, I made a purchase in Vienna and completed all the required steps for a Tax-Free refund through Global Blue. However, to this day, I have not received any refund to my account. I’ve been trying to reach Global Blue’s customer service for weeks. I’ve called every number listed on their website multiple times, but no one ever answers. It’s incredibly frustrating not to be able to speak to a real person about an issue that involves my money.
I have all the necessary documents and I’m attaching clear images of the paperwork to prove my claim. There’s absolutely no excuse for this kind of silence and delay from a company that operates globally and deals with financial transactions. I expect Global Blue to review my documents and issue the refund without further delay. I’m tired of being ignored, and I won’t stop pushing for my money until this is resolved. Please respond immediately and provide a concrete solution.
I still haven’t received my tax refund from Global Blue, and I’m beyond frustrated. On June 13, 2025, I made a purchase in Vienna, Austria and proceeded with the Tax-Free refund process while I was in Budapest. I completed all the necessary paperwork as instructed — I filled out the forms, signed th...
On June 8, 2025, I made several purchases in Spain and completed all the required steps to claim my tax-free refund through Global Blue. The mobile app shows that the refund has been “paid,” but I have yet to receive any money in my account. It's been weeks now, and the delay is unacceptable. What’...
At the end of October 2024, we traveled to Vienna and made several purchases expecting tax refunds. Some of the refunds we received in cash at the outlet, while others were pending. However, without any prior notice or explanation, Global Blue charged my card €224.27 on January 14. I never authorize...
I am deeply frustrated with Global Blue. On May 14, 2025, I completed all the required Tax-Free procedures at Nice Airport. I was clearly told that the refund would be issued to my credit card within a few weeks. However, it has now been well over that timeframe, and I still haven’t received a singl...
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