Back in February, I made a purchase in Belgium and had my tax-free form stamped at the airport before returning home. When I arrived in Turkey, I was told that I also needed to submit the form at the Global Blue counter in Istanbul Airport. I personally handed over my form at the counter as instructed.
Since then, I’ve been checking the Global Blue app, and it confirms that my form was received. But despite four full months having passed, I still haven’t received my refund. No email, no message, no payment — nothing.
I find this completely unacceptable. I followed every instruction, submitted all required documents on time, and have been extremely patient. Global Blue needs to explain the reason behind this delay and issue my refund immediately. I’m tired of waiting and deserve a prompt resolution to this matter.
I made several purchases in Greece and submitted a Tax Free refund request at the İpsala Border Gate as instructed. At the time, I was told the refund would be processed within two days. However, it has now been over a month, and I still haven’t received my refund. Not only has no money been return...
On March 13, 2025, I purchased a phone from MediaMarkt in Amsterdam, Netherlands, and submitted my completed tax-free form to the Global Blue office located in İstanbul İstinye Park. At that time, I was clearly told that the tax refund would be deposited to my card within 4 weeks. It’s now been nea...
On March 13, 2025, I purchased a phone from Media Markt in Amsterdam, Netherlands, and submitted the Tax Free form provided by the store to the Global Blue office located in İstinye Park, Istanbul. At the time, I was clearly told that the refund would be deposited to my card within four weeks. Howe...
I still haven’t received my tax refund from Global Blue, and I’m beyond frustrated. On June 13, 2025, I made a purchase in Vienna, Austria and proceeded with the Tax-Free refund process while I was in Budapest. I completed all the necessary paperwork as instructed — I filled out the forms, signed th...
I made several purchases in Greece and completed the Tax Free process under my boyfriend’s name (Ö**** D******). After getting the receipts stamped at customs, I mailed all the required documents to the Global Blue office on January 31. Despite following every step correctly, I haven’t received any ...
Comments