Global Blue Tax-Free Refund Marked as Paid but Not Credited to Credit Card

On 2 June, I completed my tax-free procedures with Global Blue at Venice Airport and selected my credit card as the refund method. On 5 June, I received a confirmation email from Global Blue stating that my refund had been successfully processed and paid. Despite this notification, the refund amount has not yet been credited to my bank account as of today. I have already attempted to contact Global Blue regarding this missing payment, but I have not received a response. Therefore, I kindly request that you review this issue urgently and confirm the status of the transfer to ensure the funds are released to my account.