It seems that Camper is either unaware of or choosing to ignore the ongoing issues in Turkey. Everything goes smoothly until the order is placed — but once it’s done, the problems begin. Customer service provides no proper updates, shipments are frequently delayed, and the lack of communication seve...
I purchased my Camper brand shoes about a year and a half ago from Ayakkabı Dünyası. I only used them during the summer months, taking great care to keep them in good condition. Despite this, the surface of the shoes began to peel significantly. I brought the product back to the store with my invoic...
On September 22, 2025, I purchased the Widy Hypnos Maini Tide/Run Hypnos model shoes from Santanyi Ayakkabı through Camper’s official website (invoice number: esh2025000119343) for ₺3,779. I wore the shoes for a total of only 7–8 hours in a special indoor setting, taking great care to avoid any dama...
On September 4, 2025, and September 19, 2025, I purchased a total of four pairs of shoes from the Camper official website. The site stated that delivery would be completed within 20 days. Two of my orders were delivered; however, the other two — Order No. 4007300080 and Order No. 4007340217 — have s...
On October 1, I placed an order through Trendyol for a pair of Camper Karst model shoes in ecru (Order No: 10556524630). My order was canceled on October 6 without any prior notice or my approval. When I contacted customer service, I was told that the cancellation occurred because the product had be...
About a month and a half ago, I purchased a pair of Camper (Nnormal) shoes. Unfortunately, the size was too small, so I immediately returned them for an exchange. After some time passed with no update, Camper support claimed they never received the return. I then provided clear proof that I had sent...
I bought a pair of Camper Twins leather sneakers from Amazon in March. I only wore them five times—literally five—and by June, the leather on the front of both shoes started to soften, wrinkle, and sag noticeably. Upon closer inspection, I realized the defects weren’t even symmetrical; one shoe look...
I purchased a pair of black leather Camper Norman shoes from your Bağdat Caddesi store in September 2024. I’ve always loved Camper shoes—I've been a loyal fan for over 20 years and have consistently worn your products with satisfaction. However, I’ve been facing a frustrating issue with this pair fo...
I created an account on Camper Türkiye’s official website by filling out all the required fields, including my full name, delivery address, email, and mobile number. Once I selected the product I wanted to buy and proceeded to checkout, I expected to be taken to the payment step. However, to my surp...
I purchased a pair of Camper brand sandals from the Gordion store in Ankara, and wore them just once—indoors, at home. Shockingly, that single use was enough to cause painful sores on my feet. The design or material clearly doesn’t support comfort or proper foot alignment. I immediately returned to ...
Hello, I bought boots from the City's İçerenköy Camper store and only wore them about 10 times over 1.5 months—not even every day. The inner back part of the boot wounded my foot because the fabric came apart, exposing a hard material inside that caused pain. I took the boots back to the store for a...
I ordered a pair of Camper shoes on February 21, 2025, and after months of silence, I only found out in early May—through my own persistent efforts—that the product had finally been released for delivery. Camper never proactively updated me during this entire time. What’s worse is that Camper provi...
I ordered a pair of Camper shoes on February 20 as a birthday gift for my spouse. It’s now been months, and I still haven’t received the shoes. I’ve called their customer service at least five times, and each time I was told to wait a little longer. But nothing ever arrives. What’s most frustrating...
I ordered a pair of Camper shoes through the Amazon app on May 11, 2024, during an end-of-season sale. Since it was out of season, I didn’t start wearing them until around December 2024. I used them sparingly—just 2 to 3 months, rotating with other shoes. Despite the limited use, the shoes have alr...
I purchased a pair of Camper Men's Pix Shoes, black, size 42, from Amazon and returned them shortly after. It’s now been over two months, and I still haven’t received my refund! This is completely unacceptable. Even though I’m a Prime member, I had to call Amazon at least 10 times, and every time I...
Camper after-sales service is a fiasco. I have a Camper Beetle half boot with a half nubuck and half fabric upper. I only wore the shoes during the summer months, alternating with another pair, so in total they were on my feet for a maximum of 70 to 80 days. Within 1.5 years, the fabric part complet...
I placed an order for Camper brand shoes on January 30, 2025, through the official Camper website and made the payment in full. Shortly after, I received an email stating that my order would be shipped from Spain and would arrive within 10-15 days. However, today is February 21, and my shoes have n...
I placed an order on Camper's website on January 5, 2025, and after 48 days, I still have not received my purchase. Customer service keeps telling me that the item is stuck in customs, but they offer no solutions—not even an alternative shipping method or estimated delivery time. To make matters wo...
I placed order #1229617 through Camper’s official online store and was excited to finally purchase a pair of shoes I’d had my eye on—especially since they were discounted. But five days later, I received a shocking email saying, “Your product cancellation request has been received.” The issue? I nev...
I bought a pair of Camper shoes expecting high quality from such a well-known and respected brand. However, after just two months of normal wear, the color of the shoes started to noticeably fade and discolor—far beyond what could be considered normal wear and tear. I’ve attached photos that clearly...
I purchased a pair of Camper shoes, expecting quality, but after wearing them just five times, they started cracking and changing color. I didn’t wear them in the rain or mud, and I never applied any products like polish or dye—yet they deteriorated quickly. Since I bought them only two months ago,...
I placed an order for a Camper product on January 18, 2025, expecting delivery within 2-4 business days, as advertised. After a week of waiting, I checked the system only to find my order canceled—without any prior notification. When I called customer service, they told me that my order had been ca...
I am repeating my complaint because Camper did not return to my previous complaint. The shoes gave me difficulties from the moment I started using them. Of course, so did your customer service staff. I was not in a position to take the shoes to the store. Since it was not in season when I bought it,...
On October 22, 2024, I purchased a product from Camper's official website. However, they have not shipped the item, and instead of providing proper updates, they sent a faulty tracking number linked to a Trendyol link, which is completely unrelated. I requested the cancellation of my order, but they...