I’ve been playing Metin2, owned by Gameforge, for a long time and have never once used any illegal software or cheats. Despite this, my account was suddenly banned under the accusation of cheating. This accusation is completely unfounded, and what’s worse is that Gameforge has completely ignored my repeated attempts to get clarification.
I asked for proof of the alleged violation and wanted to know how long the ban would last—yet I’ve received absolutely no response. They’re not providing any evidence, nor are they giving me a chance to defend myself. It feels like I’m being punished unfairly and left in the dark.
I demand that Gameforge review my account activity in detail and provide clear evidence of any wrongdoing—if it exists. If not, I want my account to be reactivated immediately. Ignoring loyal players and refusing to communicate is unacceptable. I trusted this platform, but now I feel completely disregarded. Please take this issue seriously and reinstate my account.
I have been unable to access my Metin2TR account, which I actively play on the Barbaros server, for nearly two months. When I try to log into the game, it asks me to connect my account to an email address that does not belong to me and that I do not recognize. Because of this, I cannot access my acc...
I have multiple accounts on Gameforge, each registered under different email addresses. Recently, I encountered an error stating "The game is not available for you," and my access was restricted. Thinking it was a system error, I submitted a support ticket. Meanwhile, I logged into another active a...
About three years ago, I enabled two-factor authentication (2FA) on my Gameforge Metin2 account for security. However, I have not logged in for the past two years, and now I no longer have access to the 2FA code. When I contacted Gameforge support, they asked me to provide an email screenshot from ...
My Playrix game account was unfairly banned, and I’m deeply frustrated and hurt by the decision. I did not use any cheats or violate any rules. I’ve explained this to the support team multiple times, but they continue to ignore my appeals as if I’ve done something wrong. I’ve invested a lot of time...
My PUBG account was unfairly banned, and I believe this action was taken without properly investigating the situation. Before the ban occurred, my account had already been hacked. I did not have control over it at the time the violation happened, yet I’m the one being punished. This account is one ...
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