I made a house reservation on Expedia, and they charged me in a different currency and all subsequent parties couldn't assist with cancellation. How can I cancel my reservation?

I booked a reservation through Expedia at La Boheme Kabak Hotel in Muğla, with a check-in date of September 17th and a check-out date of September 20th (Reservation No: 2275130484). However, since the hotel does not accept infants, I was forced to cancel my reservation. The hotel staff confirmed th...

On August 26, 2025, I made a reservation through Hotels/Expedia at Bitez Garden Life Hotel – All Inclusive for a 2-night stay for 5 people under reservation number 72065620635719. The total amount charged to my credit card was ₺24,105. However, the receipt I received shows ₺22,875, leaving a differe...

My spouse used their Expedia account to book a rental car on my behalf, but the system automatically assigned their name as the driver instead of mine. We noticed the issue right after the booking and immediately emailed Expedia to request a correction to the driver’s name. Unfortunately, we receive...

I booked a stay at Summer Island Maldives Resort under my own name for the dates August 17–23 through Expedia, but I never received a confirmation email or any booking details. This left me in an extremely stressful situation, as I had no way to verify the reservation, access the itinerary, or manag...

I made a no-prepayment reservation through Expedia Group for a one-night stay at Aks Royal Hotel in Amasya for the dates July 8–9. Before the check-in date, I contacted the hotel directly and canceled the reservation, assuming everything was settled since I hadn’t paid in advance. However, I was sh...

Hello, I booked a 10-day hotel stay in Istanbul from Lebanon, and the hotel I arrived at was Red Tent 23 Hotel. The conditions at this property were absolutely unacceptable. The beds were infested with bedbugs, and the mattresses were in terrible condition. It was one of the worst hotel experiences ...

I booked a hotel through Otelz, but since it was an international property, the booking was actually handled by Expedia. When I tried to cancel my reservation, I was told the hotel needed to contact Expedia directly to approve it. For over a week, I have been going back and forth between Expedia an...

In August 2024, a guest stayed at my property, and I was informed by Expedia that the payment was sent via bank transfer in October. A receipt was shared as proof. However, when I attempted to locate the payment, I was asked to share SWIFT codes for verification. Since October 21, I have contacted E...

Despite selecting the dates for October 13-15, the system automatically changed my reservation to January 13-15, which I didn’t notice and accidentally confirmed. After realizing the mistake, I canceled the booking, but now both Expedia and the hotel are shifting the blame and refusing to issue a re...

I have been working with Expedia for two years. In the first year, we didn’t experience any payment issues, although we didn’t receive many reservations through the platform. However, this year, we received significantly more bookings, totaling €2,500, but have not received any payments from Expedia...

On August 10, 2024, I made a reservation for Samsun Gloria Tibi Hotel for a stay on August 12, with the reservation number 1329015276. I realized the date was incorrect and tried to change it, but the system wouldn't allow me, so I canceled the reservation on August 10. The hotel informed me that th...

I made a reservation through Hotels.com for travel dates July 20, 2024, to July 25, 2024, under travel plan number 72056939037189. Initially, I intended to book for two people, but the reservation was automatically reduced to one guest after payment. I only realized this mistake after making the pay...

I made a reservation through Hotels.com for travel dates July 20, 2024, to July 25, 2024, under travel plan number 72056939037189. Initially, I intended to book for two people, but the reservation was automatically reduced to one guest after payment. I only realized this mistake after making the pay...

We shared our facility on your Expedia site. However, we wanted to close this before receiving any reservations. I sent our closure request to you via email multiple times. I emailed you repeatedly that I couldn't close it through the system and that I didn't appear as a user in the system. All emai...

I usually rely on Expedia when it comes to booking hotels. I updated my travel dates to the 26th-28th instead of the 17th-19th. Even though I didn't make any changes, my account has been deducted 1560 TL instead of the expected 1443 TL. I have pictures that clearly show this distinction. I feel deep...

Expedia is refusing to refund our hotel reservation! On April 9th, 2024, my spouse booked a two-night stay at the Ramada Hotel in Eskisehir. Unfortunately, due to an important situation, we realized we wouldn't be able to make it and requested a refund. Here's the problem: Expedia has no phone numbe...

Regrettably, my encounter with Expedia customer service was far from satisfactory. Even though guests have finished their stays that were reserved online, it has been several months and we have yet to receive any payments or make contact with anyone. For customers interested in booking hotel reserva...

Big mistake! I accidentally booked the wrong date for my stay at the Intel Hotel Amsterdam Landmark through Expedia. Thankfully, the hotel itself is willing to cancel the reservation free of charge. Here's the problem: Expedia is refusing to issue a refund despite the hotel's cancellation policy! T...

I needed a hotel for only 10 hours during my trip to Colombo and made a reservation through hotels.com. I took a taxi to the hotel after my reservation was confirmed. With only a few hours for shopping and sightseeing, my plan was to leave my luggage and find a place to rest for 1-2 hours. When I ar...

I booked a vacation for 5 people with 2 rooms at Erdek Grand Vuslat Hotel through Trivago. The hotel contacted me, claiming that it would be closed on the specified date, which would be impossible during peak season. They gave me Expedia's phone number and instructed me to cancel through them. When ...

I made a reservation for The Print House Hotel on December 22, 2022, for December 29, 2022, through Agoda. I finished the payment and was given a reservation number. I called the hotel the next day to confirm and ran into an issue. Mr. C****, the person who answered the phone, informed me that there...