I usually rely on Expedia when it comes to booking hotels. I updated my travel dates to the 26th-28th instead of the 17th-19th. Even though I didn't make any changes, my account has been deducted 1560 TL instead of the expected 1443 TL. I have pictures that clearly show this distinction. I feel deeply unsettled by this incident, as it has greatly impacted my trust. Furthermore, their communication skills are lacking. I kindly request a correction and a response from them.
On October 10, 2025, I made a reservation through Expedia for SC. Palace Hotel in Vilnius, Lithuania, selecting the “pay at the hotel” option. It was clearly stated during booking that no payment would be charged in advance. However, despite that, ₺1,561 was deducted from my account by Expedia. My ...
Expedia is refusing to refund our hotel reservation! On April 9th, 2024, my spouse booked a two-night stay at the Ramada Hotel in Eskisehir. Unfortunately, due to an important situation, we realized we wouldn't be able to make it and requested a refund. Here's the problem: Expedia has no phone numbe...
I made a no-prepayment reservation through Expedia Group for a one-night stay at Aks Royal Hotel in Amasya for the dates July 8–9. Before the check-in date, I contacted the hotel directly and canceled the reservation, assuming everything was settled since I hadn’t paid in advance. However, I was sh...
On August 28th, a reservation was made through Expedia at Ramada by Wyndham Sakarya Hotel, and my card was charged 289 Euros. However, I did not make this reservation. I never received an invoice, confirmation email, or any booking details regarding this transaction. When I contacted the hotel, the...
I made a reservation for a hotel in Istanbul through Hotels.com for May 10-12. Due to a flight delay on May 10, I couldn't check into the hotel after midnight as it wasn't communicated to me via email. When I arrived at the hotel on May 11, thinking my reservation was still valid, the hotel staff in...
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