I keep experiencing recurring issues with the Dexcom G6 sensor and transmitter replacement process, especially when the transmitter’s life ends. Despite following all recommended steps, including disconnecting Bluetooth, it takes several hours for the new transmitter to connect. During this delay, ...
Using the Dexcom G7 sensor has become nearly impossible due to persistent malfunctions. Since its release, every sensor I’ve tried has either failed on the first or second day of use. Despite being covered under insurance, the inconvenience and constant errors are frustrating. Most recently, a sens...
I am experiencing frequent signal loss with the Dexcom system on my phone, and it’s causing significant concern. This issue has been ongoing for quite some time, and I cannot monitor my child’s blood sugar levels when it occurs. This is a critical problem for our family as it directly impacts my chi...
I trusted Dexcom with my health and chose their products for my family, but the ongoing delays in the sensor replacement process have left us extremely frustrated. It has been 45 days since I sent back my most recent Dexcom G6 sensor for replacement, and there has been no progress or update. Every r...
I have been using the Dexcom G7 since its release, but my experience has been extremely disappointing. Out of the 3-4 sensors we’ve used, only a few lasted the full 10 days. Most of them fail on the 7th or 8th day, and some stop working right after being applied. I’ve repeatedly reported these fault...
We purchased the Dexcom G6 starter kit, and the first month went smoothly. In the second month, the first week was manageable with frequent calibrations, but for the past week, it has been nothing but problems. Despite using a newly inserted sensor, it keeps giving incorrect low readings, making us ...
Hello, we have been battling Type 1 diabetes for a year now, and my child is only 7 years old. We rely on the Dexcom sensor to manage blood sugar levels effectively. While it is a great system, the lack of proper customer service and follow-up in our country is extremely frustrating. When we report...
We have been using the Dexcom G7 sensor for two months, but we are constantly facing serious issues. Our second sensor failed to take any readings and kept showing errors. We contacted customer service, and they requested screenshots and device information, promising a replacement sensor—yet after s...
We’ve only been using the Dexcom G7 continuous glucose monitor for three days, and it already failed on us—right in the middle of the night. The sensor gave an error with no warning, which forced us to wake up my son from his sleep just to remove the faulty one and install a new sensor. This is una...
Hello, we’ve been using the Dexcom G6 glucose monitoring system and for the past three days, we’ve been stuck with the same “3-hour wait” error that just won’t go away. This isn’t during a warm-up period or sensor extension—this is a repeated error that makes the device completely unusable. My son ...
We switched to the Dexcom G7 because of frequent measurement errors with the Freestyle system, hoping for more reliable readings. But what we got was even worse. Dexcom G7 showed a critical low alert, which immediately sent us into panic mode. While rushing to treat what we thought was a severe low,...
I’ve been using the Dexcom G6 for a while, and at first, everything worked smoothly. But the last three sensors have been a nightmare. The accuracy has completely dropped, and I’m constantly getting error messages—even during the first 10 days of use. Over the summer, two sensors fell off while my ...
I’ve been using the Dexcom G6 for a long time, and in the beginning, it worked perfectly. I had no issues—no skin problems, no irritation—and I could even extend the sensor wear time without trouble. But ever since the Dexcom G7 launched, the newer G6 sensors I’ve received have caused severe allergi...
We’ve been using the Dexcom G6 for a while, but about five days ago, the sensor suddenly gave an error out of nowhere. I contacted customer support, and the representative I spoke to instructed me to enter a code, which pushed the sensor into an extended session. However, I was then told the sensor ...