I have been working with Expedia for two years. In the first year, we didn’t experience any payment issues, although we didn’t receive many reservations through the platform. However, this year, we received significantly more bookings, totaling €2,500, but have not received any payments from Expedia. I can no longer access the system, and even though I’ve requested a recovery email multiple times, I haven’t received any. There is only one contact number available in Turkey, but it’s unreachable. We are very concerned about this situation. We urgently need help and request an immediate resolution to this issue.
Expedia is refusing to refund our hotel reservation! On April 9th, 2024, my spouse booked a two-night stay at the Ramada Hotel in Eskisehir. Unfortunately, due to an important situation, we realized we wouldn't be able to make it and requested a refund. Here's the problem: Expedia has no phone numbe...
We operate a hotel listed on Expedia.com and submitted a request 3 weeks ago to change our payout method from virtual card to direct bank transfer, using the options provided by Expedia’s own system. Since then, I’ve sent multiple messages to customer support, received only automated, robotic respo...
As a property owner who works with Expedia, I am deeply frustrated by their new payment process. Despite multiple bookings being completed through their platform and guests having already stayed at my property, I still have not received any of the associated payments. I’ve contacted Expedia several ...
We’ve been working with Expedia as a hotel partner for over two years, but without any prior notice or explanation, they suddenly deactivated our account. Since then, we’ve been left completely in the dark—no one is responding, and we haven’t been given any details about what’s going on. They claim...
I made a reservation on Hotels.com for two rooms at Manu Startup Hotel from May 8–11, each for two people, as well as separate rooms for two people at a hotel in Ataşehir, Istanbul. I later requested cancellation for the rooms and sent a message to the hotel regarding it. The response I received si...
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