On December 16, 2025, at 8:58 PM, I placed an order through Yemeksepeti from the Burger King branch in central Mersin, paying approximately $17 online. However, even though the order was never delivered to me, the system shows it as “delivered successfully.”
My order number is #UE8t-g4mg. When the courier called me, I explained that the address shown in the system was an old and no longer used location, and that the address was not clearly visible. The courier responded with an attitude of “you come and pick it up,” and did not deliver the order. Despite this, both Burger King and Yemeksepeti claim that the order was delivered.
I called customer service four times, and each time I was told that they had spoken with the restaurant and that the system shows the order as successfully delivered. However, I never received this order, no courier came to my door, and I did not consume any of the items.
I request that both Burger King and Yemeksepeti refund the approximately $17 I paid for this undelivered order, and that this incorrect “delivered” status be corrected in the system.
On October 25, 2025, I placed an order from Burger King via Yemeksepeti, but it was canceled for the second time — this time without any explanation or call from the courier. Honestly, I don’t believe the order was ever even dispatched; it feels like it was canceled without reason. I’ve never experi...
On September 28, 2025, at 18:59, I placed an order through Yemeksepeti from the Burger King Başakşehir branch to my İkitelli address. Even after more than an hour, my order was not delivered. Moreover, this is not the first time—almost every order I place faces the same delay and causes me inconveni...
On 14.12.2023 at 19.10 on the Migros Yemek platform at 19.10, my 335₺ My Triple menu order, which I ordered from BurgerKing Konak (Güzelyalı Mh) branch. Order arrived at 19.55, although the delivery time was declared as 20-30 minutes. Since 1 meatball burger was missing from the package, I wrote to ...
On October 28, 2025, I ordered a Double Chicken Menu from Burger King via Yemeksepeti (Order ID: #l5GO-k8WP). However, my Coca-Cola was missing, and the food arrived cold and stale. After the delivery, the order status in the app still showed as “on the way,” which made it impossible to contact cus...
I used the GetirYemek app to order 216 TL worth of food from Burger King at 00:56, but it never came by 03:14. Even though I called customer service several times and was told that the food was on its way, it never came. Finally, I called them again to tell them about the problem. At first, they sai...
Comments