I booked a reservation through Expedia at La Boheme Kabak Hotel in Muğla, with a check-in date of September 17th and a check-out date of September 20th (Reservation No: 2275130484). However, since the hotel does not accept infants, I was forced to cancel my reservation.
The hotel staff confirmed that they canceled the reservation on their end and submitted the necessary cancellation documents to Expedia. They also provided me with proof of the cancellation.
I paid for the booking with my credit card, but even though a significant amount of time has passed since the cancellation, I still have not received my refund. I tried contacting Expedia customer service, but I have not been able to get any response.
All I am requesting is that the refund for my canceled reservation be processed and returned to my account as soon as possible.
I made a reservation for Burhaniye Ören Park MTK Hotel through Expedia.com and canceled it on the same day, but my refund wasn't processed. I wrote via email. They said it was forwarded to the bank from their end, but when I contacted the bank, they informed me that no refund had been made. I want t...
Expedia is refusing to refund our hotel reservation! On April 9th, 2024, my spouse booked a two-night stay at the Ramada Hotel in Eskisehir. Unfortunately, due to an important situation, we realized we wouldn't be able to make it and requested a refund. Here's the problem: Expedia has no phone numbe...
I made a reservation on Hotels.com for two rooms at Manu Startup Hotel from May 8–11, each for two people, as well as separate rooms for two people at a hotel in Ataşehir, Istanbul. I later requested cancellation for the rooms and sent a message to the hotel regarding it. The response I received si...
I made a no-prepayment reservation through Expedia Group for a one-night stay at Aks Royal Hotel in Amasya for the dates July 8–9. Before the check-in date, I contacted the hotel directly and canceled the reservation, assuming everything was settled since I hadn’t paid in advance. However, I was sh...
I booked a hotel through Otelz, but since it was an international property, the booking was actually handled by Expedia. When I tried to cancel my reservation, I was told the hotel needed to contact Expedia directly to approve it. For over a week, I have been going back and forth between Expedia an...
Comments