I received a notification about suspicious activity on my Epic Games account. What should I do?

What to do immediately after receiving a warning — practical and up-to-date steps:

Change your password immediately
Choose a new, long, unique password and don’t reuse it anywhere else.

Review account logins
In Epic Games settings, check active sessions and log out of all other devices.

Enable two-factor authentication (2FA)
Epic Games supports:

SMS codes;

email codes;

authenticator apps.
This significantly reduces the risk of hacking.

Check your purchase history
Make sure there are no unauthorized charges.
If there are, submit a transaction dispute right away.

Check the email linked to your account
Attackers often try to change the email to lock out the owner.
If you see email change requests, cancel them immediately.

Contact Epic Games support
Include:

the warning details;

the approximate time of suspicious activity;

confirmation that you changed your password and enabled 2FA;

a request to review account changes.

If access is temporarily blocked
Prepare recovery details:

previous email address;

account creation date;

purchase history;

usernames;

devices used to log in.

Document everything
Save screenshots of emails, login attempts, and alerts — this may be needed as evidence.

If Epic Games doesn’t help or you keep receiving suspicious activity alerts, file a complaint on Xolvie to protect your account and speed up resolution.