Epic Games Email Changed Without My Consent

June 14, 9:58 pm
6

My Epic Games account (username: f2fxnapolyon) was hacked about 5 weeks ago. The email address was changed to an unfamiliar rambler.ru address. Although I can still access my account, I am currently unable to change the email or secure the account because the verification codes are now being sent to that unknown email address. I’m worried that I could lose full access at any moment if the hacker makes further changes. Please help me recover my account and restore my original email. If necessary, I can prove that the account belongs to me by providing screenshots, IP address, previous login history, or payment information. Thank you in advance for your assistance.

Progress
Progress

July 14, 4:02 pm

I can't log in with PlayStation anymore either, it says two-step verification but I don't have that.

July 14, 3:56 pm

My Epic Games account (username: f2fxnapolyon) was hacked about 5 weeks ago. The email address was changed to a rambler.ru address that I don't recognize. However, I can still log into my account, but only through PlayStation.

But right now I can't change my email address or secure my account because the verification code is now being sent to that unfamiliar email address.

Please help me recover my account and get my email address back. If necessary, I can prove that the account belongs to me (I can provide screenshots, IP address, previous login history, or payment information).

Thank you for your help. Email [email protected]

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