eDreams canceled my flight and was expected to issue a refund, but I have not received it yet. What should I do to get my refund?
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Xolvie Resolution Specialist25 Eylül 2023 06:41
A refund is a financial transaction in which money is returned to a person or entity that paid for a product or service previously.
Airlines usually refund requests within 90 days. Due to high refund requests during force majeure events like the coronavirus pandemic, wait times may be longer.Letting the company know that your refund hasn't been granted every few days would keep their attention alive and promt a faster solution. Refund processes can often be a complex aspect of customer relations. If you're facing challenges in obtaining your refund and have exhausted your options, consider lodging a formal complaint with Xolvie to escalate the matter to the next level!
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