Urgent Refund Action – eDreams

Kobi
eDreams
330

Hi Xolvie team, Wizz Air cancelled my TLV ↔ LCA flights (12 & 17 Aug 2025), booked via eDreams - PNR WH1WRF, booking 20327808830. Despite 7 weeks of e‑mails, chat, calls and more, eDreams has not filed the cash refund required by EU 261/2004 and is ignoring follow‑ups. 

I need your help to:1. Make eDreams submit the cash‑to‑card refund to Wizz Air now and share the refund reference. 2. Confirm the refund amount and the date it will reach my card within seven days. I've attached the cancellation from Wizz and ready to provide any detail/documentation needed- both companies are acknoledge and aware of the issue but don't resolve it. Thanks for acting quickly. Kobi M*** +972528907*** yaco***@gmail.com

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

eDreams canceled my flight and was expected to issue a refund, but I have not received it yet. What should I do to get my refund?

77 Complaint

I demanded a refund for a canceled flight from eDreams yet it's taking forever, how can I speed up the refund process?

60 Complaint

Similar Complaints

eDreams Cancelled Flight & Missing Refund Issue

Arjin
eDreams
920

Dear Xolvie Support Team and eDreams, I hope this message finds you well. I am writing to bring to your attention a conc...

eDreams Cancelled Flight & Missing Refund Issue

Refund Request From eDreams for Cancelled Flight

Loon
eDreams
354

Dear eDreams Customer Service, I am writing to formally request a refund for my booking. Below are the details: Booking ...

Wizz Refund to eDreams Unacknowledged - No Support

barak
eDreams
261

I received a refund from Wizz directly to eDreams, and Wizz also sent me confirmation that the amount was successfully t...

eDreams Not Refunding Canceled Flight – I Demand My Money Back

Ayse
eDreams
409

My March 10, 2025, flight from Cologne to London was canceled, yet I have not received a refund. I contacted the airline...

1 Support