I booked a ticket flight with eDreams agency, and the plane was with Ryanair on 28th November and the return flight is on 1st December. The problem is that the company sent me a email that my return flight has been cancelled. I need a re-routing flight!
My March 10, 2025, flight from Cologne to London was canceled, yet I have not received a refund. I contacted the airline, and they informed me that since the ticket was purchased through eDreams, the refund must be processed by eDreams directly. However, despite my repeated attempts to reach eDreams...
I made a round-trip flight reservation for two people from an intermediary company called eDreams, directed by the site called Skyscanner, by paying an additional service fee with a refund and guaranteed cancellation at any time, and made the payment with my credit card. But after some time, I recei...
Dear eDreams Customer Service, I am writing to formally request a refund for my booking. Below are the details: Booking Reference: 23833500485 Passenger Name: Su M** A** Travel Route: Tirana → Frankfurt (Flight 1) and Frankfurt → Bangkok (Flight 2) Date of Booking: 28 Aug 2025 When I purchased ...
I booked a Roma-Istanbul flight through eDreams (Order ID: 19402110677), and AirSerbia informed me via email that there was a schedule change exceeding 4 hours. According to aviation regulations, I am entitled to cancel the flight and receive a full refund. However, I cannot reach anyone at eDreams ...
On September 25, 2025, my return flight ticket with Frontier Airlines, purchased through the eDreams website, was canceled. I received an email confirming the cancellation on the same day and immediately contacted eDreams through the app’s virtual assistant. I was told that the refund would be proce...
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