Duolingo

22100
(9 reviews)
Write a Complaint
56 Complaints
Duolingo
22100
(9 reviews)
Write a Complaint

Duolingo Content Issue: Inappropriate Visuals in a Child's Language Lessons

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Osman
January 23, 2025 2:14 am
10
Duolingo Content Issue: Inappropriate Visuals in a Child's Language Lessons

Duolingo Charged Me for a Membership I Never Subscribed

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Muhammet
December 16, 2024 9:57 am
17

Duolingo Charged €233.99 Without Sending Reminder After Free Trial Ended

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Elif
October 31, 2024 9:33 pm
29
Duolingo Charged €233.99 Without Sending Reminder After Free Trial Ended
1
Didem is completely dissatisfied with the result

Duolingo Charged ₺1200 Without Notice After Free Trial Ended Late at Night

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Didem
October 31, 2024 12:05 pm
145
5
Serap is very satisfied with the result
Resolved
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Serap
September 24, 2024 9:51 am
25

"Thank you for your interest."

Serap Removed the Complaint from Publication

Duolingo Charged Me ₺839 Without Consent and I’m Waiting for a Refund from Apple

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Melike
September 22, 2024 12:29 pm
32
1
Berat is completely dissatisfied with the result

Duolingo Charged Me for Premium Without Sending the Promised Trial Expiration Notice

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Berat
September 17, 2024 1:04 am
62
5
Emirhan is very satisfied with the result
Resolved

Duolingo Charged Me for Annual Super Subscription Without Notice

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Emirhan
August 27, 2024 12:44 am
28

"Duolingo, I received my money, thank you very much."

Unauthorized Charge from Duolingo – No Notification Before Renewal

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Canay
August 26, 2024 12:03 pm
79

Unauthorized Charge from Duolingo After Free Trial – No Notification Received

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Berat
August 26, 2024 11:28 am
79

My Duolingo Membership Renewed Without Authorization

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Betül
August 24, 2024 11:41 pm
79

Duolingo Charged Me Without Notice After Trial – Demanding a Refund

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Tuğba
August 24, 2024 6:00 pm
80

Duolingo Charged Me Early for Family Plan Without Notification

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Emre
August 23, 2024 11:30 pm
84

Unauthorized Charge for Duolingo Premium, Refund Requested

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Yusuf
August 20, 2024 4:59 pm
77

Duolingo Charged for 1-Year Super Membership Without Notification

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Zeynep
August 18, 2024 8:36 pm
75

Duolingo Charged Me After Trial Ended Without Notification

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Zehra
August 14, 2024 12:30 am
75

My Duolingo Test Keeps Failing Due to "Internet Issues" Despite Perfect Connection

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Damlasu
May 27, 2024 1:01 am
51
My Duolingo Test Keeps Failing Due to "Internet Issues" Despite Perfect Connection

Unexpected Charges on Duolingo App

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Funda
January 04, 2024 9:31 am
178
Unexpected Charges on Duolingo App

Assistance Required to Fix Error in Duolingo Online Course Progress

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Kardelen
December 28, 2023 10:30 am
116

Duolingo Two-week Trial Version Went Wrong, Fee Notification Not Sent

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Defne
December 10, 2023 4:42 pm
121

Duolingo Subscription Scam: Overcharged for Annual Plan

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Berfin
November 20, 2023 5:42 pm
142

Frequently Asked Questions (FAQ)

Can I get money back from Duolingo?

Duolingo offers two types of memberships: a free version with ads and promotions and a paid version called Super Duolingo that is ad-free and offers an unlimited learning experience. If you subscribed to the paid version, you could cancel it by referring to the original purchase method, such as App Store or Google Play, and request a refund.

How do I cancel my Duolingo subscription?

To cancel your subscription, you need to follow the process you have used to subscribe, so if you have subscribed via Google Play, you should go back to Google Play and follow the steps. In Payments & Subscriptions, locate the order, click on it, and select Request a refund or report a problem.

How do I take my credit card off Duolingo?

To remove your credit card from Duolingo, you should remove your registered payment method from your application distributor's platform, such as App Store for iOS or Google Play for Android devices.

How do I fix my Duolingo error?

To fix an error on the website version of Duolingo, you can try clearing the browser cache, disabling any active plugins, or running an antivirus scan. On the mobile app, try restarting the device or redownloading the app. If these methods don't work, contact the customer support center.

How can I contact Duolingo?

Duolingo does not have a customer service phone number or email address, but you can reach out to them by filling out a form on their website with the details of your issue.

About Duolingo

Duolingo is a language-learning website that makes learning new languages entertaining and interesting. Duolingo, which has over 300 million users worldwide, offers free access to a range of languages, including Spanish, French, German, Italian, and Portuguese. The platform is intended for learners of all ages and levels, with interactive classes that incorporate gamification aspects such as incentives and leaderboards to keep users motivated and interested. Duolingo offers specialty classes in areas such as business, travel, and culture in addition to its core language-learning courses. Users may access courses and practice on the move thanks to the platform's mobile app and web interface, making language learning more convenient than ever before.