Duolingo

I was shocked to find inappropriate content in Duolingo’s language learning program while my child was using it. A lesson displayed an image involving homosexuality with two men and a sentence that read, “My husband is a teacher.” This kind of imagery is highly unsuitable for an educational platform...

Duolingo application deducted a membership fee from my account without my knowledge. It showed that I was a member even though I never downloaded the application. I only realized this when I saw a notification on my bank application indicating that a purchase had been made from abroad. I immediately...

Duolingo had a two-week free trial and said they'd send a reminder two days before the subscription was renewed. I didn't get any notification, and then I was hit with the annual subscription fee of €233.99. This is a big amount, and I would have liked a heads-up before such a large charge was made....

I got a free trial from Duolingo, so I decided to give it a shot to work on my English skills. But after the trial was over, I got charged ₺1200 at 3 a.m. without my okay or any heads-up. I can’t believe this happened, especially since the app said they’d let me know when the trial was over. This su...

I was shocked to see that at 4:39 in the morning, ₺839 was taken out of my account without my permission. I had been using Duolingo for years. I had no plans to start a subscription, so this charge came as a total surprise. The app used to work fine, but it looks like they're taking advantage by set...

I signed up for a 14-day Premium Trial with the Duolingo app, and they explicitly mentioned that I would get a notification two days before the trial's end. Out of nowhere, my account got charged for the membership, and I never received any notification about it. Totally caught off guard. This seems...

I subscribed to Duolingo on an annual plan, and I was assured that I would receive a notification before the renewal. However, my account was charged without any prior notice. I have since canceled my subscription and am requesting a full refund of my money. I couldn’t find any contact number to spe...

I signed up for a free trial on Duolingo, and they promised to notify me two days before the subscription renewal. However, I never received any notification, and they charged my account without my consent. I’m really frustrated and can’t understand how this could happen. I demand that my subscripti...

I purchased a paid Duolingo membership a year ago, but this year it was automatically renewed without my consent, despite not having an active auto-renewal instruction. I do not wish to continue the membership and would like a full refund of the charge. I'm also confused as to how the renewal happen...

I subscribed to the annual Super plan on Duolingo, but right after the trial period ended, I was charged without any notification or consent. The payment was taken automatically from my account without any prior feedback or authorization. I have just canceled the subscription and am requesting a ful...

While using Duolingo, I saw an in-app advertisement for the 14-day free trial of the Super Duolingo Family Plan, which stated that I would be notified 2 days before any charges would begin. I started the Family Plan on August 10th, and despite using it for only 12 days, I was charged ₺1,199.99 on Au...

I downloaded the Duolingo language app and was offered a 2-week free Premium trial. They assured me that I would be notified 2 days before the end of the 14-day period and that any paid membership would be initiated only with my consent. However, today, on August 20, 2024, without any prior notice o...

While using Duolingo, I was offered a free trial of Super Duolingo, which I accepted. They promised to notify me two days before the trial ended, but they charged me for a full year’s membership without any warning or notification. I didn’t receive any alert, and there’s no contact number available ...

Duolingo promised to notify me when the trial period was ending, but I never received any notification. Despite this, and even though I canceled the trial before it expired, Apple still charged me when I accepted the trial offer. I was not informed about the upcoming charge, which goes against what ...

I’ve been using Duolingo for my 7-year-old child, and during the two-week free trial, I noticed that some stories include examples that I find inappropriate and potentially harmful to children's "gender identity formation." Despite being an otherwise enjoyable and engaging app, I am concerned about ...

My Duolingo test keeps coming up as invalid due to supposed internet issues, even though my internet was perfectly fine. I have a 200 Mbps connection that is always stable, yet the test says it was interrupted. This is my third attempt, and each time they give a different reason for invalidation. I ...

I installed an app called Duolingo on my phone to practice English. In a confusing turn of events, they managed to sell me a membership without my understanding, deducting ₺327 through mobile payment. I only discovered this later through a message from my mobile carrier. I am filing a complaint agai...

I accidentally missed the 3rd section, thinking that the system would automatically fill in the information from the 2nd section. But then I realized that I didn't know a lot of things, and now I really wish I hadn't skipped the third section. Can you help me find my way back to the second section o...

I purchased a two-week trial version from Duolingo with the understanding that they would notify me before the trial period ended and any charges were applied. However, they went ahead and withdrew the fee without sending a notification email as promised. I am disappointed with this oversight and re...

I find myself in an unfortunate situation with Duolingo, where what seemed like a simple subscription process turned into a financial ordeal. Upon agreeing to the super trial, I was shocked to see that they not only displayed the monthly fee but charged the entire annual amount upfront, a whopping 5...