I purchased a two-week trial version from Duolingo with the understanding that they would notify me before the trial period ended and any charges were applied. However, they went ahead and withdrew the fee without sending a notification email as promised. I am disappointed with this oversight and request the cancellation of my membership along with a refund. I believe it's essential for companies to uphold their commitments, especially when it comes to notifying users about impending charges. I hope Duolingo can rectify this situation promptly and ensure a more transparent and customer-friendly approach in the future.
Duolingo promised to notify me when the trial period was ending, but I never received any notification. Despite this, and even though I canceled the trial before it expired, Apple still charged me when I accepted the trial offer. I was not informed about the upcoming charge, which goes against what ...
I signed up for a free trial on Duolingo, and they promised to notify me two days before the subscription renewal. However, I never received any notification, and they charged my account without my consent. I’m really frustrated and can’t understand how this could happen. I demand that my subscripti...
I signed up for a 14-day Premium Trial with the Duolingo app, and they explicitly mentioned that I would get a notification two days before the trial's end. Out of nowhere, my account got charged for the membership, and I never received any notification about it. Totally caught off guard. This seems...
I decided to give Duolingo a try by signing up for their two-week free trial. They assured me that I would receive an email notification a few days prior to the trial's end, giving me the option to cancel the subscription if I wished. Unfortunately, that email never arrived, and now I find myself ch...
While using Duolingo, I was offered a free trial of Super Duolingo, which I accepted. They promised to notify me two days before the trial ended, but they charged me for a full year’s membership without any warning or notification. I didn’t receive any alert, and there’s no contact number available ...
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