I purchased a 750 g jar of Nutella from Aksaray Gros Market. On 23.05.2026, when I opened the product, I found two flies... inside the Nutella. Finding insects in a food product that I bought for consumption is unacceptable in terms of both hygiene and health. I am deeply disappointed and concerned abo
I have been using the Nutella mobile app in Türkiye for a long time and regularly collecting points by entering the code...s of the products I buy. In the past, I was also earning 25 points once a week by submitting a recipe, but for about the last six months I have not been receiving any points from m
About three years ago, I experienced a problem with a Nutella promotion that was run through Nutella’s own mobile applic...ation. The campaign was for New Year sweaters, and I planned my participation based on the information shown in the app. However, the stock information for these sweaters was clear
I have diligently completed all tasks for 25 days as part of the Nutella Ramadan Calendar event. However, on the 26th da...y, despite fulfilling the "Invite a Friend" task, I was informed that I could not progress because I had already invited two friends on 12.03.2025 and one friend on 15.03.2025, rea
There are 29 tasks in the Nutella app's Ramadan calendar campaign. I have successfully completed the tasks so far, but I... am having problems with today's 'invite a friend' task. There was this task before and my friends became members because I shared my reference code in my WhatsApp friend group. No
Dear Sir/Madam, according to the points system presented on Nutella’s official website, users can redeem their accumulat...ed points for gift products. However, when users upload their points and reach the required amount, they are informed that these products, whose stock status was not previously dis
I wanted to participate in the free Christmas Sweater campaign on the Turkey Nutella app. Although I added it to my cart... and confirmed, the stock was sold out. It’s frustrating that despite acting quickly, I couldn’t complete my order. This raises serious concerns about how stock management is handl
Yesterday, I purchased a jar of Nutella from the grocery store, and today, when I opened it, I was shocked to find bubbl...es on the surface and an excess of oil. The 400-gram jar was far from what I expected. I'm frustrated and disappointed by this recurring issue. I plan to reach out to the company f
I recently had one of my own when I fed my child spoiled Nutella by accident. Thankfully, my child was unharmed. It wasn...'t until I tried a bite for myself that I noticed there was a difference in appearance; I hadn't realized it until that point. It is unacceptable for a company such as Nutella to d
