I got a free trial from Duolingo, so I decided to give it a shot to work on my English skills. But after the trial was over, I got charged ₺1200 at 3 a.m. without my okay or any heads-up. I can’t believe this happened, especially since the app said they’d let me know when the trial was over. This surprise charge is a big issue for me since I don’t have a regular income. I'm going to bring this issue to the Consumer Arbitration Board and the Human Rights Commission because I think this way of handling things is unfair and misleading. I thought Duolingo would be honest with me, but now I feel like I've been misled. I didn’t think I’d be treated like this by a learning platform.
I downloaded the Duolingo app and signed up for a free two-week trial. I thought I would get a message two days before the trial finished. But Duoling...
I decided to sign up for Duolingo and use the trial period. During the registration process, it was made clear that there would be a fee after a certain amount of free use. But before the trial period was over, they took 329.99 Turkish liras from my registered card without telling me or getting my p...
I decided to give Duolingo a try by signing up for their two-week free trial. They assured me that I would receive an email notification a few days prior to the trial's end, giving me the option to cancel the subscription if I wished. Unfortunately, that email never arrived, and now I find myself ch...
I subscribed to the Super Duolingo plan under the impression that it was a monthly payment option, as clearly shown during the sign-up process. However, once I confirmed the subscription, Duolingo immediately charged me ₺969 in full for a full year—and this charge was added to my mobile bill without...
I signed up for a 14-day Premium Trial with the Duolingo app, and they explicitly mentioned that I would get a notification two days before the trial's end. Out of nowhere, my account got charged for the membership, and I never received any notification about it. Totally caught off guard. This seems...
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