Duolingo application deducted a membership fee from my account without my knowledge. It showed that I was a member even though I never downloaded the application. I only realized this when I saw a notification on my bank application indicating that a purchase had been made from abroad. I immediately contacted my bank to report the unauthorized transaction and request assistance. After verifying that I had never subscribed or given consent, I attempted to reach Duolingo’s customer service but received no response. This unexpected charge has caused significant inconvenience. I request a full refund of the amount deducted and expect the issue to be resolved promptly to avoid further unauthorized charges.
A Duolingo subscription was activated on my account even though I did not approve it, and the payment was charged to my phone bill. I am requesting a full refund for this unauthorized payment. I have already canceled the subscription, but I also want the charged amount refunded. I did not consent t...
Someone took money from my Duolingo account without my knowledge or permission. I asked for a cancellation right away, but after waiting for a reply none has been given. Since I only got a withdrawal warning from my bank—not any notification, password request, or confirmation message for this transa...
I installed an app called Duolingo on my phone to practice English. In a confusing turn of events, they managed to sell me a membership without my understanding, deducting ₺327 through mobile payment. I only discovered this later through a message from my mobile carrier. I am filing a complaint agai...
I signed up for Duolingo Plus (Super Duolingo) under the assumption that I would be billed monthly, as the app clearly indicated. However, after confirming my subscription, I was shocked to find that Duolingo had charged me the full annual amount in one single payment, without any clear warning or c...
While using Duolingo, I was offered a free trial of Super Duolingo, which I accepted. They promised to notify me two days before the trial ended, but they charged me for a full year’s membership without any warning or notification. I didn’t receive any alert, and there’s no contact number available ...
Comments