I have been using a WePlay account that is linked to both my email address and my phone number, and as of April 1, 2026, my account—and even my device—have been blocked with the explanation of a “violation.” I have not engaged in any activity that would violate the rules, and I was not given any clear or specific information about what I supposedly did wrong.
Before the block, I had spent approximately ₹6,000 on this account in total, and just yesterday I added an additional ₹89 of balance through UniPin. Now I cannot access my account, my balance, or my previous purchases. My device also appears to be blocked, which is extremely frustrating and unfair as a paying user.
I contacted WePlay customer support regarding this issue, but I have not received any response so far. I kindly request that my account and device be urgently reviewed, that the reason for the block be clearly explained to me, and that my account and device be unblocked so I can access my purchases and continue using the service.
I have a WePlay account with the ID 13163021, which was blocked on March 2, 2026. I received a message stating that my recent activities or posts in the WePlay community violated the community guidelines and that my account was therefore blocked. However, I do not agree with this decision because I...
I am an active WePlay user on Android and my account with ID 530683*** was blocked for 72 hours on 4 March 2026. When I try to log in, I only see the message that my account is blocked for 72 hours, without a clear explanation of what rule I supposedly violated. I believe this ban is unjustified, be...
On January 9, 2026, after purchasing a package on the WePlay app, my account was moved into a negative balance and completely blocked without any explanation. My account now shows a balance of –515,000 gold, and I am unable to use my account at all. On top of that, I am being told that I need to pay...
On August 22, 2025, while playing an online game through WePlay, my account suddenly received a device ban even though I had not committed any rule violation. I was in the process of improving and upgrading my account, and there was absolutely no cheating, inappropriate behavior, or suspicious activ...
WePlay banned me for no reason, and now I can’t log in with any account! No matter what I do, every time I try to enter, I get blocked. This is beyond frustrating, and I need my ban lifted immediately. I have invested a lot of time into this platform, and now I am completely locked out. If this iss...
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