I signed up for a 14-day Premium Trial with the Duolingo app, and they explicitly mentioned that I would get a notification two days before the trial's end. Out of nowhere, my account got charged for the membership, and I never received any notification about it. Totally caught off guard. This seems really unfair and misleading. I was relying on that notification to help me decide if I should keep the subscription or not. It looks like Duolingo is really dropping the ball on user experience by failing to deliver on those reminder promises and sneaking in charges without giving a heads-up. I want my money back for this unauthorized charge, and I hope they sort this out to stop it from happening to anyone else.
I signed up for a free trial on Duolingo, and they promised to notify me two days before the subscription renewal. However, I never received any notification, and they charged my account without my consent. I’m really frustrated and can’t understand how this could happen. I demand that my subscripti...
Duolingo had a two-week free trial and said they'd send a reminder two days before the subscription was renewed. I didn't get any notification, and then I was hit with the annual subscription fee of €233.99. This is a big amount, and I would have liked a heads-up before such a large charge was made....
Duolingo promised to notify me when the trial period was ending, but I never received any notification. Despite this, and even though I canceled the trial before it expired, Apple still charged me when I accepted the trial offer. I was not informed about the upcoming charge, which goes against what ...
While using Duolingo, I was offered a free trial of Super Duolingo, which I accepted. They promised to notify me two days before the trial ended, but they charged me for a full year’s membership without any warning or notification. I didn’t receive any alert, and there’s no contact number available ...
I purchased a two-week trial version from Duolingo with the understanding that they would notify me before the trial period ended and any charges were applied. However, they went ahead and withdrew the fee without sending a notification email as promised. I am disappointed with this oversight and re...
Comments