Unexpected Charge for 1-Year Super Duolingo Subscription—Requesting Refund


While using Duolingo, I saw an in-app advertisement for the 14-day free trial of the Super Duolingo Family Plan, which stated that I would be notified 2 days before any charges would begin. I started the Family Plan on August 10th, and despite using it for only 12 days, I was charged ₺1,199.99 on August 22nd without any prior reminder. I urgently request a full refund of this charge, as no notification was given as promised. If this issue is not resolved immediately, I will file a complaint with Consumer Rights. Please address this matter promptly. Thank you!


I subscribed to the Super Duolingo plan under the impression that it was a monthly payment option, as clearly shown during the sign-up process. However, once I confirmed the subscription, Duolingo immediately charged me ₺969 in full for a full year—and this charge was added to my mobile bill without...

I started a subscription in the Duolingo mobile app with a one-week free trial. It was stated that I would receive a notification two days before the trial ended, but I never received any notice. Even though I did not use the app after starting the subscription, a ₺969 annual subscription fee was ch...

While my Duolingo Super trial was still active, I was told that I would be notified when the trial period was ending and before any payment was charged, but I did not receive any warning or reminder at all. Despite this, on 29 November, a payment of ₺969.99 was automatically withdrawn from my card. ...
While using Duolingo, I was offered a free trial of Super Duolingo, which I accepted. They promised to notify me two days before the trial ended, but they charged me for a full year’s membership without any warning or notification. I didn’t receive any alert, and there’s no contact number available ...
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