Duolingo Charged Me Early for Family Plan Without Notification

Emre
Duolingo
August 23, 2024 11:30 PM116

While using Duolingo, I saw an in-app advertisement for the 14-day free trial of the Super Duolingo Family Plan, which stated that I would be notified 2 days before any charges would begin. I started the Family Plan on August 10th, and despite using it for only 12 days, I was charged ₺1,199.99 on August 22nd without any prior reminder. I urgently request a full refund of this charge, as no notification was given as promised. If this issue is not resolved immediately, I will file a complaint with Consumer Rights. Please address this matter promptly. Thank you!

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