On 27.03.2026 at around 20:00, I placed an order from Domino’s Mersin Güvenevler branch for a medium Bol Malzemos menu (pizza + 33 cl drink + selected flavors). The pizza that was delivered was cold and undercooked, the garlic-stuffed and cheese-stuffed crust I selected did not come, and the dough was excessively thick in a way that seriously affected the taste and quality. After noticing these problems, I tried to contact the Mersin Güvenevler branch, but they did not answer the phone. When I reached the general center and explained that the product was cold, undercooked, missing the garlic and cheese crust and very thick, I was told that there was nothing they could do, so I did not receive any support or solution. Because the product I received was both incomplete and of very poor quality, I request that a new product that matches my original order and is properly prepared be sent to me. I expect Domino’s to take this complaint seriously, ensure that the branch is reviewed, and prevent similar issues from recurring.
On May 13, I placed an order from Domino’s Pizza, specifically the Çiğli Efesus branch. What followed was an incredibly frustrating experience. It took 70 full minutes for the delivery to arrive, and when it finally did, the pizza was ice cold. Unacceptable. Right in front of the delivery driver, I...
On 11.01.2026, I placed a pizza order via Yemeksepeti from Domino's Pizza Mesken branch. Although my order was never delivered, it appears as "delivered" in the system. The courier called me and said that his motorcycle had broken down. After about half an hour had passed and my order still had not ...
On 13 December 2025 at around 17:39, I placed an order from Domino’s via Yemeksepeti and paid online. The products were delivered extremely cold, the pizza was almost stone-hard and inedible, and the chicken pieces had a rubber-like texture. From this order, I could only eat one slice; the rest was ...
On July 24, I placed an order worth ₺763.50 through the Domino’s Pizza app from the Giresun/Bulancak branch. The amount was charged to my account ending in 9303, but since my order was never created, no delivery was made. I did not receive any error message through the app, and the process appeared ...
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