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Omio

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Omio

Complaints

40 complaints
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Omio Withholds Refund Unless You Drop Credit Card Dispute

July 10 12:06 AM3

I booked a train journey through Omio with the operator Inyo from the United States, with travel scheduled for February ...

Refund For Delayed Train From Saint-Jean-De-Losne-Dijon - Omio

July 9 8:23 PM6

On 25 June 2026 I purchased 4 train tickets via Omio for the journey from Saint‑Jean‑De‑Losne to Dijon. We were informed...

Complaint To Omio For Refund

June 15 2:36 PM

I booked train tickets from Geneva to Lucerne via Omio with the booking number 151438702417, for travel on 16 June. I pu...

Omio Refund Issue Regarding Connecting Bus

June 11 10:46 PM3

I am writing to request reimbursement for additional transportation expenses that I had to incur during my journey from ...

Omio Refuses Refund After My FlixBus Connection Never Arrived

June 3 5:08 AM1

I am writing to formally complain about a FlixBus ticket purchased through Omio and to request a full refund for a journ...

Omio Failed to Honor the Flexible Ticket Change I Paid Extra For

May 11 12:30 AM

I am writing to report an ongoing issue with a train ticket reservation purchased through Omio and to request that the t...

Omio Failed to Warn Me About FlixBus Infant Seat Requirements

May 7 2:51 PM

I am writing to formally complain about a booking issue involving a FlixBus ticket purchased through Omio and to request...

Omio FlixBus Booking Lacked Child Seat Warning For Toddlers

May 7 2:47 PM23

I purchased FlixBus tickets via Omio for the Budapest–Vienna trip scheduled on 22.05.2026 at 09:15 for myself, my wife, ...

Omio FlixBus Booking Lacked Child Seat Warning For Toddlers

I Face Missing Cabin Bag Rights on My AJet Ticket Bought Through Omio

April 29 5:05 PM17

I purchased an AJet ticket through the Omio application for flight VF109 departing on June 7 at 2:10 PM. The ticket clas...

Omio Refused to Provide an Invoice for My Lufthansa Flight Purchase

April 29 2:43 PM24

On March 24, 2026, while I was abroad in Bilbao, Spain, I purchased Lufthansa flight tickets through Omio’s internationa...

Omio Train Tickets Cancellation And Refund

March 25 10:47 PM61

I purchased multiple train tickets through Omio for a trip starting from Barcelona to Paris and continuing on to several...

Omio Needs to Refund My Unusable Bernina Express Train Ticket

March 25 1:37 PM18

Through Omio, I purchased a ticket for the Bernina Express train traveling from Chur to Tirano on 06/18/2026 at 08:17 AM...

Omio and FlixBus Refused to Refund Me After I Missed My Bus

March 20 11:44 AM16

On March 18 at 1:15 PM, I purchased a ticket through the Omio application for a FlixBus Türkiye trip from Ghent to Paris...

Omio and Renfe Denied Refund for Ticket Purchased by Mistake

February 18 12:14 AM39

I missed my train from Barcelona to Madrid, so I had to quickly buy a new train ticket through Omio for a Renfe train. A...

1

Omio Cancellation And Refund Process Shouldn't Be This Difficult!

February 9 6:30 PM72

I booked a Sky Express flight from Thessaloniki (SKG) to Athens (ATH) for 21 March 2026 through Omio on 24 November 2025...

Ferry Booking Through Omio - Change Of Date

February 5 1:37 PM13

I booked a ferry trip from Rostock to Trelleborg through Omio under the reference DFP 193069690 for the date of 22 June ...

Omio Travel Service, Not Very Smart

January 25 4:19 PM20

I used Omio to book a bus ticket from London Victoria Bus Station to Guildford, Surrey, on 25/01/2026 with the reference...

Omio Needs to Refund My Unused SNCF Train Ticket After Service Disruption

January 18 10:22 PM

Through Omio, I purchased a train ticket for the SNCF Voyageurs TER 17538 train departing on Sunday, January 18, 2026, a...

Naviera Armas No-Show Ferry Causes Extra Costs and Travel Disruption

January 5 9:47 PM41

I booked and prepaid a one-way trip with Naviera Armas from Los Cristianos to San Sebastián, scheduled to depart at 15:3...

Omio Train Ticket Price Jumps at Payment Screen

December 7, 2025 1:24 PM39

For about two weeks, I have been trying to purchase a train ticket from Amsterdam to Brussels for January 3, 2026 throug...

Omio Failed to Refund $52 After I Canceled My Train Ticket

November 26, 2025 12:42 AM33

I purchased an Italy train ticket through Omio and also paid an additional fee for the cancellation option. I paid aroun...

Omio Duplicate Booking Made - No Help From Customer Support

November 12, 2025 1:53 PM198

We accidentally made two bookings for the same person and the same travel time on Omio. I want to cancel one of them, bu...

1

FlixBus Kept 80% of My Ticket After Cancellation — Requesting Full Refund

November 7, 2025 1:32 PM39

On November 7, 2025, at 10:25, we purchased a RegioJet ticket to travel from Dresden Central Station to Berlin Central S...