DeepL Translate

On September 21, 2025, I wanted to sign up for a monthly membership on the Deepl artificial intelligence translation site, but instead I was charged for an annual plan. I want the refund to be made to my account. I attached the invoice number and information and also sent an email, but I still haven...

On September 21, 2025, I attempted to purchase a monthly subscription from the DeepL website, but due to a system error, I was charged for an annual plan instead. Approximately $104 (around 4,000) was withdrawn from my credit card. Although the subscription was activated, I immediately canceled it ...

On September 19, 2025, I signed up for a free trial plan on the DeepL Translator website. However, even though it was clearly advertised as a free trial, $34.49 was charged to my credit card. My subscription ID is 19A9qaUxFdQkkLtg. After noticing the charge, I emailed DeepL customer service twice, ...

On August 21, 2025, I started a monthly trial subscription for DeepL Translator using my email address s******@gmail.com**. When my trial period ended, DeepL attempted to charge my card $104 for an annual plan — without any prior notification or reminder. Since my account didn’t have enough funds, ...

During the July 22 – August 22, 2025 billing period, I was charged twice for my DeepL Translate Pro monthly subscription. On August 22, 2025, payments were withdrawn from two different credit cards (last four digits 7975 and 1859) through DeepL’s official website. My subscription ID is 198MBBUrktRKH...

I began using the DeepL Translator Starter plan during its free trial period and made sure to cancel my subscription before the trial ended. However, on August 12, 2025, once funds became available in my account, DeepL charged me $104.88 for an annual subscription, even though I had already canceled...

I signed up to try DeepL Translator Pro with the advertised 1-month free trial, thinking I could evaluate the service before committing. To activate the trial, I entered my credit card details. Unfortunately, I forgot to cancel it before the trial ended, and DeepL immediately charged me for a full y...

I’m trying to purchase a monthly subscription to DeepL Translator Pro, but I keep running into frustrating payment issues. I had previously subscribed for one month without problems, but now that I’m trying to re-subscribe, the system refuses to process my payment. I’m using a virtual card, and even...

I am writing to request a refund for the recent automatic renewal of my DeepL Translate subscription, which I did not intend to renew. I forgot to cancel my subscription before the renewal date, and I did not receive any prior notification regarding this renewal. According to EU consumer protection ...

DeepL charged $104.88 (₺ equivalent) from my card without my approval or consent. I never received any reminder, confirmation, or warning before the transaction was processed. This kind of unauthorized charge is completely unacceptable. I immediately submitted a dispute and canceled the subscriptio...

While testing the free version of DeepL Pro Translate, I was shocked to discover that $344 (₺ equivalent) had been withdrawn from my card without any notice or approval, activating a full one-year subscription I never agreed to. I never saw any clear warning that such a charge would be made, especia...

I was using the DeepL Pro free trial, which was supposed to end on March 29. However, the platform never clearly stated what time the trial would end on that day. I canceled the subscription before the end of the day, but DeepL still issued an invoice for the full subscription amount. Luckily, the ...

I signed up for the DeepL Translator Pro 1-month free trial on March 25, 2025, by entering my credit card details as required. I expected it to be a no-charge trial for one month, as clearly advertised. However, without any warning, approval, or notification, DeepL charged my credit card for a full ...

DeepL Translate has charged me the annual subscription fee twice without sending any warning or notification. After the first charge—again, with no alert—I canceled my membership and had trouble using the service, so I reactivated it temporarily. Now, they’ve charged me a full year again, completely...

Hello, I started a DeepL Translate trial membership on October 15, 2024, and provided my credit card information. I canceled my membership on November 14, 2024, and did not make any payments. However, today my credit card was charged 104.88 USD without my approval. I have canceled my card with the...

I wanted to start the 1-month free trial for DeepL Translate, but instead, an annual subscription fee of $104.88 was charged to my card. This was completely unexpected and highly disappointing. I contacted DeepL’s support team via email to request a refund, but I have not received any response yet....

I signed up for a free trial of DeepL Translate, but without my consent, an annual subscription fee of approximately $105 was charged to my card. This is unacceptable and feels like a breach of trust. I immediately canceled the subscription after discovering the unauthorized charge. However, I coul...

I subscribed to the 1-month free trial of DeepL Translate, but without any prior notification or consent, the platform charged my credit card for an entire year’s subscription. I didn’t even use the service during this time. This is completely unacceptable. I am requesting an immediate cancellation...

On December 11, 2024, I canceled my Deepl Pro Advance subscription (ID: 119A8PDUWfHRSq1li6) on the same day I subscribed because the full payment was charged without my consent, and the total price was unreasonably high. Despite submitting my cancellation request immediately, my refund has not been ...

On October 27, 2024, DeepL Translate charged $344.88 to my account without my authorization. I had signed up for the free membership, but they withdrew the annual subscription fee without notifying me. What’s even more frustrating is the lack of customer service—there’s no contact number available ...