While attempting to start a free trial on my DeepL account, my debit card was charged approximately $350 at 10:29 PM on ...July 1, 2026, even though I did not knowingly approve a paid subscription. I only realized after the transaction was completed that I had been charged directly instead of receiving
My DeepL Team free trial was automatically renewed on July 6, 2026, without my explicit knowledge or approval. As a resu...lt, my credit card was charged approximately $356 as a one-time payment for a one-year Team subscription. The transaction appears on my credit card statement as "deepl.com." As so
On July 1, 2026, DeepL charged approximately $42 to my Garanti Bank virtual card, even though I had not recently renewed... any subscription or made any purchase. I did not authorize this transaction and only became aware of it after reviewing my account. Since then, I have been unable to obtain a clea
On May 11, 2026, my DeepL Translate Pro Annual subscription was automatically renewed without any clear notice, and $344....88 USD was charged to my İş Bankası Maximum credit card. Because I had not used the service for a long time, I had forgotten that the subscription was set to renew. I became aware
I have a DeepL Pro Team subscription registered under the email address thall***[email protected]. On March 26, 2026, I was ...charged US$34.49 for the period from 26/03/26 to 26/04/26 under invoice DI-20260326-6485, even though I did not use and did not need the service, including during the free trial pe
I am a DeepL Translate Pro user from Turkey and recently subscribed to a 1‑month free trial. At no point during the regi...stration process was it clearly and explicitly stated that I would be automatically enrolled in a paid plan after the trial period. On January 13, 2026, the last day of the trial p
I have a DeepL subscription linked to the email address staalecalzone****@gmail.com, which I tried to cancel several tim...es before the end of the trial period. Despite these attempts, DeepL has continued to charge my credit card issued by Odal Sparebank in Norway, and most recently, an amount of 212,
A yearly DeepL Pro subscription was started on my account without my knowledge or consent, and $105 was charged to my Zi...raat Bank card on November 24, 2025 at 00:53. At no point did I intentionally select an annual plan, and I also did not receive any clear renewal notice or advance payment warning.
"The refund has been processed, thank you."
I subscribed to the 1-month free trial on the DeepL Translate website. However, without any renewal reminder or my conse...nt, a charge of $345 is now scheduled to be taken from my card. The payment has not gone through yet only because my card does not currently have enough balance — but the system cl
On November 12, 2025, while attempting to start the 30-day free trial of DeepL Pro, I was immediately charged $105 for a...n annual subscription. I specifically intended to use the free trial, so I should not have been charged anything. The payment was processed through my credit card. My subscription
"I solved the problem"
On September 21, 2025, I wanted to sign up for a monthly membership on the Deepl artificial intelligence translation sit...e, but instead I was charged for an annual plan. I want the refund to be made to my account. I attached the invoice number and information and also sent an email, but I still haven
On September 21, 2025, I attempted to purchase a monthly subscription from the DeepL website, but due to a system error,... I was charged for an annual plan instead. Approximately $104 (around 4,000) was withdrawn from my credit card. Although the subscription was activated, I immediately canceled it
On September 19, 2025, I signed up for a free trial plan on the DeepL Translator website. However, even though it was cl...early advertised as a free trial, $34.49 was charged to my credit card. My subscription ID is 19A9qaUxFdQkkLtg. After noticing the charge, I emailed DeepL customer service twice,
On August 21, 2025, I started a monthly trial subscription for DeepL Translator using my email address s******@gmail.com...**. When my trial period ended, DeepL attempted to charge my card $104 for an annual plan — without any prior notification or reminder. Since my account didn’t have enough funds,
During the July 22 – August 22, 2025 billing period, I was charged twice for my DeepL Translate Pro monthly subscription.... On August 22, 2025, payments were withdrawn from two different credit cards (last four digits 7975 and 1859) through DeepL’s official website. My subscription ID is 198MBBUrktRKH
I began using the DeepL Translator Starter plan during its free trial period and made sure to cancel my subscription bef...ore the trial ended. However, on August 12, 2025, once funds became available in my account, DeepL charged me $104.88 for an annual subscription, even though I had already canceled
"After contacting the support team, I received my refund."
I subscribed to DeepL Translate with a free 1-month trial. At no point duri...ng the registration process was it clearly stated that I would be automatic
I signed up to try DeepL Translator Pro with the advertised 1-month free trial, thinking I could evaluate the service be...fore committing. To activate the trial, I entered my credit card details. Unfortunately, I forgot to cancel it before the trial ended, and DeepL immediately charged me for a full y
I’m trying to purchase a monthly subscription to DeepL Translator Pro, but I keep running into frustrating payment issue...s. I had previously subscribed for one month without problems, but now that I’m trying to re-subscribe, the system refuses to process my payment. I’m using a virtual card, and even
I am writing to request a refund for the recent automatic renewal of my DeepL Translate subscription, which I did not in...tend to renew. I forgot to cancel my subscription before the renewal date, and I did not receive any prior notification regarding this renewal. According to EU consumer protection
I was using the trial version of DeepL Translator Pro, and I knew it was se...t to expire on April 27, 2025. However, the platform didn’t clearly state t
DeepL charged $104.88 (₺ equivalent) from my card without my approval or consent. I never received any reminder, confirm...ation, or warning before the transaction was processed. This kind of unauthorized charge is completely unacceptable. I immediately submitted a dispute and canceled the subscriptio
