DeepL charged me twice this month, how can I get a refund fast?

If DeepL charged you twice this month and you want a refund fast;

Check where the charges came from;

• Look at your bank/card statement
• Note the exact charge dates, amounts, and merchant name
• Confirm whether both charges are from DeepL GmbH or a platform (App Store / Google Play)

Check your DeepL subscription status;

• Log in to your DeepL account
• Go to Account → Billing / Subscription
• See if it shows:
– Active subscription
– Renewal dates
– Duplicate subscriptions
• Screenshot what you find

Find proof of incorrect billing;

• Take screenshots of:
– Your bank statement showing both charges
– DeepL billing page showing one active subscription
• Save dates and amounts

Contact DeepL Support immediately;

• Say:
– You were charged twice in one month
• Provide:
– Account email
– Date/amount of both charges
– Screenshot of billing status
– Bank statement screenshot
• Ask them to:
– Refund the extra charge
– Confirm which charge is valid
– Confirm future auto-renewals

If DeepL Support delays or refuses;

Consider posting a complaint on Xolvie to push for a resolution and warn others.