DeepL Translator Pro Charged Me After I Canceled My Trial Before It Ended

I was using the trial version of DeepL Translator Pro, and I knew it was set to expire on April 27, 2025. However, the platform didn’t clearly state the exact time the trial would end on that day. I made sure to cancel my subscription before the end of the day, yet a payment attempt was still made.

Although the charge couldn’t be completed due to insufficient funds, an invoice was still issued, and now I’m being treated as if the subscription continued. This is misleading and unfair—I took action to cancel within the allowed period, but I’m still being penalized.

DeepL, I request that you cancel the invoice immediately and confirm that no charges will be made. Trials should not turn into surprise payments when users cancel on time.