DeepL Translate Charged Me For A Year Without Approval After Free Trial

135

I am a DeepL Translate Pro user from Turkey and recently subscribed to a 1‑month free trial. At no point during the registration process was it clearly and explicitly stated that I would be automatically enrolled in a paid plan after the trial period. On January 13, 2026, the last day of the trial period, a 1‑year subscription fee was charged to my card without my explicit consent. This unexpected charge caught me off guard and will cause me financial hardship. I contacted DeepL customer support regarding this issue, but I have not yet received a response. I wish to exercise my 14‑day right of withdrawal, cancel my subscription, and request the cancellation of the one‑year fee charged to my card without my explicit consent. I request the immediate cancellation of my subscription and the cancellation of the fee charged to my card on January 13, 2026, as soon as possible.

1 Support

Comments

Similar Complaints

DeepL Pro Charged Me $344 Without Notice for Annual Plan

March 30, 2025 2:17 PM168

While testing the free version of DeepL Pro Translate, I was shocked to discover that $344 (₺ equivalent) had been withd...

1 Comment

DeepL Charged Me for a Year Without Approval After Free Trial

November 16, 2024 12:55 AM151

I subscribed to DeepL Translate’s 1-month free trial, but without my consent or any prior notification, they charged my ...