DeepL Translate Charged Me For A Year Without Approval After Free Trial

February 16 7:55 PM53

I am a DeepL Translate Pro user from Turkey and recently subscribed to a 1‑month free trial. At no point during the registration process was it clearly and explicitly stated that I would be automatically enrolled in a paid plan after the trial period. On January 13, 2026, the last day of the trial period, a 1‑year subscription fee was charged to my card without my explicit consent. This unexpected charge caught me off guard and will cause me financial hardship. I contacted DeepL customer support regarding this issue, but I have not yet received a response. I wish to exercise my 14‑day right of withdrawal, cancel my subscription, and request the cancellation of the one‑year fee charged to my card without my explicit consent. I request the immediate cancellation of my subscription and the cancellation of the fee charged to my card on January 13, 2026, as soon as possible.

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