A yearly DeepL Pro subscription was started on my account without my knowledge or consent, and $105 was charged to my Ziraat Bank card on November 24, 2025 at 00:53. At no point did I intentionally select an annual plan, and I also did not receive any clear renewal notice or advance payment warning.
Since this transaction occurred completely without my approval, I request the immediate cancellation of the annual DeepL Pro subscription and a full refund of the $105 charged to my card.
On November 12, 2025, while attempting to start the 30-day free trial of DeepL Pro, I was immediately charged $105 for an annual subscription. I specifically intended to use the free trial, so I should not have been charged anything. The payment was processed through my credit card. My subscription...
On November 5, 2025 at 07:21 UTC, I accidentally purchased a DeepL Annual Pro subscription, and $345 was charged to my credit card. The invoice number shown on the receipt is dı-20251105-3634. After realizing the mistake, I contacted DeepL on the same day—November 5—both via email and through the i...
On September 21, 2025, I attempted to purchase a monthly subscription from the DeepL website, but due to a system error, I was charged for an annual plan instead. Approximately $104 (around 4,000) was withdrawn from my credit card. Although the subscription was activated, I immediately canceled it ...
DeepL charged $104.88 (₺ equivalent) from my card without my approval or consent. I never received any reminder, confirmation, or warning before the transaction was processed. This kind of unauthorized charge is completely unacceptable. I immediately submitted a dispute and canceled the subscriptio...
I signed up for a free trial of DeepL Translate, but without my consent, an annual subscription fee of approximately $105 was charged to my card. This is unacceptable and feels like a breach of trust. I immediately canceled the subscription after discovering the unauthorized charge. However, I coul...
Comments