DeepL charged me right after the free trial ended without notice, how can I cancel it?

162 Display
Xolvie
Xolvie Resolution Specialist May 03, 5:19 pm

In the event that DeepL charged you right away after your free trial finished, you can cancel your subscription by logging into your account, going to "Subscription," scrolling all the way to the bottom, and clicking "Terminate subscription."

Keep in mind that signing out or deleting the app will not end your contract.

If you were charged without being told, you might be able to get your money back.

DeepL lets people cancel their contracts without giving a reason within 14 days of the end of the deal.

Send a request to DeepL's customer service team through their Help Center for help: https://support.deepl.com/hc/en-us/categories/360002992660-Account-and-subscriptions

If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.

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