I subscribed to the 1-month free trial on the DeepL Translate website. However, without any renewal reminder or my consent, a charge of $345 is now scheduled to be taken from my card. The payment has not gone through yet only because my card does not currently have enough balance — but the system clearly shows that the charge will be processed once funds are available.
There is no customer service phone number or direct support line available on either the website or the app, which means I cannot reach anyone for help or information. My DeepL account email is: fa*@gmail.com**.
I request the immediate cancellation of this unauthorized payment attempt, confirmation that no charge will be made to my card, and if any charge does occur, that the full amount be refunded immediately. I also request that my subscription be terminated at once and that I receive written confirmation of this action.
I subscribed to DeepL Translate’s 1-month free trial, but without my consent or any prior notification, they charged my credit card for an entire year’s subscription. This charge was made without me using or approving the service. I demand an immediate refund and cancellation of the payment. What’s...
I subscribed to the 1-month free trial of DeepL Translate, but without any prior notification or consent, the platform charged my credit card for an entire year’s subscription. I didn’t even use the service during this time. This is completely unacceptable. I am requesting an immediate cancellation...
I signed up for DeepL Translate’s 1-month free trial, but without my approval or notification, they charged my credit card for a full year’s subscription—even though I never used the paid service! This is completely unacceptable. I demand an immediate cancellation and full refund for this unauthori...
I signed up for the DeepL Translator Pro 1-month free trial on March 25, 2025, by entering my credit card details as required. I expected it to be a no-charge trial for one month, as clearly advertised. However, without any warning, approval, or notification, DeepL charged my credit card for a full ...
I subscribed to DeepL Translate's free one-month trial, but my card was charged without my consent or any prior notification. This is unacceptable, and I demand the immediate cancellation of the payment and a refund to my card. To make matters worse, there is no visible customer service contact num...
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